Danyel Bradley
Mudgee,NSW
Summary
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
5
5
years of professional experience
Work History
Hospitality Worker
Simply Fresh
Mudgee, NSW
07.2023 - Current
- Provided customer service to ensure satisfaction throughout their dining experience.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Served food and drinks to customers in a timely manner.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Restocked supplies of condiments, beverages and other items as needed.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Welcomed customers to property and offered immediate assistance with needs.
- Greeted customers and provided friendly customer service.
- Provided take-out services to customers who preferred to dine offsite.
- Checked food quality regularly before serving it to customers.
- Performed opening and closing duties such as counting money, organizing supplies.
- Prepared drinks upon request according to recipes and standards set by management.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Delivered guest orders to correct tables or take-out counter.
- Filled soft drink cups and poured hot coffee and tea for patrons.
- Took to-go phone orders from guests following outlined procedures.
- Bussed tables between courses, loading and unloading trays to expedite service.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Factory Worker
Oxley Frame and Truss
Moss Vale
07.2019 - 04.2020
- Operated machinery to produce parts and products according to specifications.
- Maintained inventory of materials and supplies, ensuring adequate stock levels.
- Monitored production processes, troubleshooting any issues that arose.
- Performed quality control checks on all products prior to packaging.
- Reported defective items to supervisors for further inspection or repair.
- Followed safety protocols while operating equipment and handling materials.
- Assisted in the assembly of components into finished products.
- Communicated effectively with team members regarding tasks and progress.
- Utilized hand tools such as screwdrivers, pliers, wrenches.
- Assembled components using automated equipment as well as manual labor.
- Organized raw materials for efficient use during production process.
- Trained new employees on proper operation of machinery and safety protocols.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Loaded and unloaded items from machines and conveyors.
- Operated air, manual and hydraulic tools to put together and align assemblies.
- Met or exceeded target for on-time customer shipments.
- Measured and weighed items to meet quality standards and prevent waste.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Hand-assembled needed parts with bolts and screws.
Cleaner
Comfort Cleaning
Moss Vale
02.2019 - 05.2019
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Washed windows both inside and outside of the facility.
- Inspected rooms for cleanliness prior to guest arrival.
- Provided assistance with laundry services when needed.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Polished metal fixtures in kitchen and bathroom areas.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
- Cleaned homes following specific and detailed protocols and requests.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
Logistics
Australian Training Plus
01-2018
Construction
Fusion Training Solutions
Fairy Meadow, NSW01-2017
Landscaping
Fusion Training Solutions
Fairy Meadow, NSW01-2016
Woonona High School
Woonona, NSW12-2003
Skills
- Cleaning and sanitizing
- Food Preparation
- Food safety knowledge
- Supply Restocking
- Housekeeping
- Safe alcohol service
- Payment Collection
- Guest Reception
- Cash Handling
- Payment Processing
- Customer Service
- Hospitality services
- Time management abilities
- Professional Demeanor
- Team Collaboration
- Phone and Email Etiquette
- Computer Skills
- Problem-Solving
- Task Prioritization
- Time Management
- POS System Operation
- Self Motivation
- Effective Communication
- Interpersonal Skills
- Continuous Improvement
- Professionalism
- Teamwork and Collaboration
- Active Listening
- Multitasking
- Adaptability
- Attention to Detail
- Reliability
- Adaptability and Flexibility
- Linen care
- Household Management
- Window Cleaning
- Steam Cleaning
- Safe cleaning with chemicals
- Floor cleaning
- Kitchen Cleaning
- Waste disposal
- Carpet vacuuming
- Bathroom sanitation
- Gardening tasks
- Residential Cleaning
- Physically strong
- Teamwork
- Focused and detail-oriented
- English language fluency
- Hardworking
- Excellent oral and written communication
- Interior and exterior cleaning
- Bed making proficiency
- Gardening knowledge
- Cash handling proficiency
- Positive demeanor
- Professional Appearance
- Team player attitude
- Order Taking
- Point of sale systems
- Building rapport
- Basic Math
- Food Packaging and Labeling
- Cash Register Operations
- Food and beverage preparation
- Espresso and Tea Beverage Service
- Opening and closing procedures
References
Shayne Squire - 0452499405
Rachel Innes - 0409821960
Maggie Higgs - 0467282380
Timeline
Hospitality Worker
Simply Fresh
07.2023 - Current
Factory Worker
Oxley Frame and Truss
07.2019 - 04.2020
Cleaner
Comfort Cleaning
02.2019 - 05.2019
Logistics
Australian Training Plus
Construction
Fusion Training Solutions
Landscaping
Fusion Training Solutions
Woonona High School
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