Darcy Layton

• Achieved sales targets through effective communication and persuasive selling techniques.
• Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
• Developed strong relationships with customers, resulting in repeat business and increased loyalty.
• Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
• Increased customer satisfaction by providing exceptional service and product knowledge.
• Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
• Greeted customers and helped with product questions, selections, and purchases.
• Greeted customers and provided outstanding customer service.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Developed proficiency in operating various printing equipment, enabling versatility within the team when needed for different projects.
• Enhanced customer satisfaction by providing accurate, on-time delivery of printed materials for various clients.
• Multi-tasked to keep all assigned projects running effectively and efficiently.
• Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
• Met customer needs through polite, friendly and attentive service.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
• Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.

Participated in work experience in this industry.

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.