DARCY MARTIN
Carina
Summary
Proficient dispensary technician with 9 years of experience within pharmacy. Demonstrated history of exceptional patient care. Seeking to leverage strong organizational, problem solving, and customer service skills to seek out new challenges.
Overview
10
10
years of professional experience
Work History
Retail Consultant
Telstra Group Limited
2024.04 - Current
- Boosted customer satisfaction by providing personalized product recommendations and tailored solutions.
- Collaborated with fellow consultants to create a positive work environment that fostered teamwork and productivity.
- Provided exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
- Implemented loss prevention strategies, minimizing instances of theft or damage to store merchandise.
- Provided clear and concise education regarding services and products to a broad customer base.
Dispensary Technician
Brisbane Compounding Pharmacy
2021.08 - 2024.04
- Assisting with patient, business and prescriber compounding inquiries
- Dispensing of patient and business prescription orders in a safe and timely manner
- Stock management of medications, compounding ingredients and devices
- Creating and managing accurate records including medications prepared, ingredients used, and expiration dates
- Establishing appropriate formulas based on individual needs
- Determining viability of services and preparations offered based on clinical, legal, and business considerations
Retail Pharmacy Assistant
Kyogle Soul Pattison's Chemist
2015.02 - 2021.08
- Assist in the supply of over the counter and prescription medicines, including counselling
- Processing prescriptions in a safe and efficient manner
- Stock control of both retail and ethical lines
- Cash handling including daily reporting and banking
- Management of FujiFilm photo-lab
- Merchandising catalogues and promotions
- Waste management - General, Sharps and Return of Unwanted Medicines (RUM) program
Education
Kyogle High School
Kyogle12.2017
Certificate II Community Pharmacy -
TAFE NSW
Lismore12.2017
Skills
- Strong attention to detail and accuracy
- Ability to multi-task and work efficiently in a fast-paced environment
- Excellent communication and interpersonal skills
- Proficient with software and technology
- Capable problem solving and trouble shooting skills
- Technical Skills required for complex laboratory compounding
- Adept at providing exceptional customer service
References
Work and personal reference - Available upon request
Timeline
Retail Consultant
Telstra Group Limited
2024.04 - Current
Dispensary Technician
Brisbane Compounding Pharmacy
2021.08 - 2024.04
Retail Pharmacy Assistant
Kyogle Soul Pattison's Chemist
2015.02 - 2021.08
Kyogle High School
Certificate II Community Pharmacy -
TAFE NSW
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