Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Darko Vukobrat

Croydon,NSW

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

29
29
years of professional experience

Work History

Retail Sales Assistant

PPG Architectural Finishes
11.2007 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt support in-person and via telephone.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Located merchandise across various stores to address customer needs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Graphic Editor/News Reporter

New Croatia Weekly
08.1998 - 06.2007
  • Provided field reporting during major events to gather and share reactions from individuals directly impacted.
  • Interviewed sources and developed relationships with informants to obtain vital information for stories.
  • Delivered unscripted breaking news and special event coverage to community.
  • Interviewed individuals from all walks of life and all cultures for breaking news stories.
  • Identified and secured multiple information sources for each story to provide accurate, credible news coverage.
  • Uploaded breaking news and updates to organization's social media and website accounts (which I designed and maintained personaly).
  • Reported to editor-In-chief about news articles for print, daily staff happenings and creation of company newsletter.

Desktop Publishing Operator

Večernje Novine
01.1995 - 09.1995
  • Retrieved information and performed data entry using appropriate computer programs.
  • Maintained spreadsheets of data across multiple systems.
  • Generated reports covering details about data, system operation, and error monitoring.
  • Reacted calmly during times of highly stressed or emergency situations as this position I held during the war in Bosnia while city of Sarajevo was under the siege.

Education

Desktop Publishing Operator - Desktop Publishing

St Andrew’s Institute
Sydney, NSW

Web Development

Sydney Institute of Technology
Petersham, NSW

Skills

  • Stocking and Replenishing
  • ADP Software
  • Effective Customer Communication
  • Payment Processing
  • Stock Management
  • POS Transactions
  • Store Opening and Closing
  • Cash Register Operation
  • Product Cross-Selling
  • POS Terminal Operation
  • Strong Communication and Interpersonal Skills
  • Flexible Hours

Languages

Croatian
Native or Bilingual
Serbian
Professional Working

Timeline

Retail Sales Assistant

PPG Architectural Finishes
11.2007 - Current

Graphic Editor/News Reporter

New Croatia Weekly
08.1998 - 06.2007

Desktop Publishing Operator

Večernje Novine
01.1995 - 09.1995

Desktop Publishing Operator - Desktop Publishing

St Andrew’s Institute

Web Development

Sydney Institute of Technology

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Darko Vukobrat