Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Darleen Zech

Oberstdorf,Bavaria

Summary

Dedicated professional with strong customer service skills in hospitality. Proven ability to manage dining operations and coordinate events. Committed to enhancing service flow and providing memorable experiences. Energetic individual used to working in fast-paced restaurant environments. Proficient in overseeing front-of-house operations and ensuring guest satisfaction.

Great working in a team, as well as working on my own. Used to hard work in a changing work environment and really adaptable to various situatuions. Fast learner, paying attention to details, motivated and always in a good mood.

Overview

6
6
years of professional experience

Work History

Chef de Rang

Hotel Exquisit
Oberstdorf, Bavaria
10.2024 - 04.2025
  • Managed dining room setup and organization for smooth service flow.
  • Calculated bills using cash registers or point-of-sale systems and accepted payment from customers in forms such as cash or credit cards.
  • Supervised junior staff, providing guidance to ensure quality standards were met.
  • Provided excellent customer service at all times by anticipating needs before they arise.

Receptionist, Event Planner, Chef de Rang

freistil. boutiquehotel. & restaurant.
Ofterschwang, Bavaria
08.2022 - 09.2024
  • Greeted visitors and clients warmly, ensuring a friendly atmosphere, guiding them through their stay and checking them out.
  • Managed incoming calls and inquirys, working with various hotel softwares.
  • Planned and coordinated events like weddings, birthdays and caterings, as well as inhouse events like bbq evenings.
  • Pepared invoices, processed payments and handled complaints.
  • Occasionally helped with housekeeping duties, cleaning rooms and public areas.

Apprenticeship as a Hospitality Worker

Hotel Exquisit
Oberstdorf, Bavaria
09.2019 - 07.2022
  • Training in all important departments: reception, housekeeping, service and kitchen.
  • Assisted with food preparation and presentation for diverse menu items.
  • Provided exceptional customer service in fast-paced dining environment.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Assisted guests by promptly responding to questions, requests and concerns.

Education

High School Diploma -

Ludwig-Erhard-Schule
Mosbach
07-2017

Skills

  • Event coordination
  • Food presentation
  • Reservations management
  • Team collaboration
  • Attention to detail
  • Critical thinking
  • Customer service

Languages

English
Professional
German
Native/ Bilingual
Spanish
Elementary

Affiliations

  • Outdoors lover - hiking, biking, kayaking, swimming.
  • Passion for books and reading.
  • Going out for food, cooking and baking.
  • Travelling and getting to know other cultures and countries. I was already in Canada on a working holiday visa in 2018.

References

References available upon request.

Timeline

Chef de Rang

Hotel Exquisit
10.2024 - 04.2025

Receptionist, Event Planner, Chef de Rang

freistil. boutiquehotel. & restaurant.
08.2022 - 09.2024

Apprenticeship as a Hospitality Worker

Hotel Exquisit
09.2019 - 07.2022

High School Diploma -

Ludwig-Erhard-Schule

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Darleen Zech