Darren Prince
Brisbane
Summary
Dynamic professional with a proven track record at A to Z Motor Parts, excelling in inventory management and customer service. Successfully enhanced operational efficiency through strategic initiatives and strengthened client relationships. Adept at multitasking and staff supervision, fostering a collaborative environment that drives performance and loyalty.
Overview
21
21
years of professional experience
Work History
Store Supervisor
Rocktown
01.2025 - Current
- Supervised daily operations by directing trade workers to the correct tools needed
- Maintained high standards of store appearance by enforcing cleanliness guidelines
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Customer Service Representative
Multhana Cleaning Services
09.2019 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Managing Director
A to Z Motor Parts
06.2007 - 08.2019
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Spare Parts Interpreter
N & M Spare Parts
11.2004 - 10.2007
- Increased spare parts inventory accuracy by implementing a robust tracking system and conducting regular audits.
- Assisted engineering teams in locating hard-to-find replacement parts
- Improved communication between departments by developing clear processes for requesting, receiving, and returning spare parts.
Education
No Degree -
Allerton Grange School
LeedsSkills
- Inventory management
- Customer service
- Staff supervision
- Multitasking and organization
Timeline
Store Supervisor
Rocktown
01.2025 - Current
Customer Service Representative
Multhana Cleaning Services
09.2019 - 09.2024
Managing Director
A to Z Motor Parts
06.2007 - 08.2019
Spare Parts Interpreter
N & M Spare Parts
11.2004 - 10.2007
No Degree -
Allerton Grange School
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