DARSHANA DOTEL
Rockhampton,QLD
Summary
Dedicated and enthusiastic individual seeking a receptionist position. Eager to leverage excellent communication and organizational skills in a professional setting. Proven ability to manage multiple tasks and prioritize effectively. Strong attention to detail and a friendly and motivated attitude, combined with a quick learning ability, make me well-equipped to provide exceptional customer service. Ready to contribute positively to the team and create a welcoming atmosphere for clients and visitors.
Overview
4
4
years of professional experience
Work History
Work Experience
Thomson Adsett Architects
01.2019
- Experience in a professional environment with licensed architect as supervisors
- Drafted plans according to requirements
Work Experience
Central Queensland Endodontics
03.2021
- Shadowed a licensed dentist for a week
- Assisted in setting up for multiple dental procedures and surgeries
Hospitality Worker
GYG
09.2019 - 09.2022
- Worked to ensure positive and hassle-free customer experience
- Settled any customer disputes in a professional and pleasant manner
- Worked to ensure neat and attractive sales environment, and assisted in setup of visual displays
- Maintained up-to-date knowledge of all menu items.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Hospitality Worker
Krispy Kreme
09.2022 - 03.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
Retail Sales Associate
Universal Store
11.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
Beauty Sales Associate
Mecca Cosmetics
10.2022 - 04.2023
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
Heights College
Rockhampton, QLDBachelor of Engineering - Civil Engineering
Griffith University
BrisbaneBachelor of Engineering - Civil Engineering
Central Queensland University
Rockhampton2026
Skills
- Customer Service
- Ability to Multitask
- Teamwork and Collaboration
- Attention to Detail
- Dependable and Responsible
- Excellent Communication
- Planning and Coordination
- POS Software
- Microsoft Office
- Exposure to Python coding
- Familiar with AutoCAD
Additional Information
- Participated in Relay for Life as well as raising donations
- School Leadership Activities at Heights College
- Cultural leader (organised and ran all cultural events)
Languages
Nepali
Full Professional
English
Native or Bilingual
Timeline
Retail Sales Associate
Universal Store
11.2022 - 02.2023
Beauty Sales Associate
Mecca Cosmetics
10.2022 - 04.2023
Hospitality Worker
Krispy Kreme
09.2022 - 03.2023
Work Experience
Central Queensland Endodontics
03.2021
Hospitality Worker
GYG
09.2019 - 09.2022
Work Experience
Thomson Adsett Architects
01.2019
High School Diploma -
Heights College
Bachelor of Engineering - Civil Engineering
Griffith University
Bachelor of Engineering - Civil Engineering
Central Queensland University
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