Dave Crane
Brisbane,QLD
Summary
Dedicated Area Manager skilled in leading and mentoring teams in high-pressure, fast-paced environments. A confident and experienced communicator proficient in overseeing operations, problem solving and performance management. Proven track record of brand development and territory expansion with 20 years of successfully growing business while improving service delivery. Creates and maintains positive working relationships with team members with the goal of realizing both individual and team potential. Adaptive, strategic, empathetic, creative and analytical.
Overview
21
21
years of professional experience
Work History
Area Manager
Sullivan Nicolaides Pathology
Brisbane, QLD
02.2009 - 10.2021
- Successfully managed a team of 100 people servicing 15 Private Hospital locations throughout the greater Brisbane area.
- Evaluated site and staff requirements to identify strengths and weaknesses in operations and service.
- Liaised with scientific departments, marketing and management teams to develop solutions and accomplish shared objectives.
- Planned operations to meet established service requirements, factoring in external demands and workflow patterns.
- Hired, supervised and coached employees to achieve productivity in a demanding, high pressure environment.
- Reduced turnover by promoting balance, motivation and engagement strategies with all employees.
- Achieved established KPIs for company, department and individual performance through teamwork and focus on customer service.
Director
Valley Trash/Butterfingers Music Pty Ltd
Brisbane, QLD
03.2001 - 06.2009
- Achieved 2 ARIA nominations and Gold status for record sales in excess of 35,000.
- Supported marketing and publicity teams, creating, deploying and optimizing campaigns.
- Expanded revenue opportunities by collaborating with distribution partners.
- Liaised and negotiated media sales.
- Planned and coordinated logistics and personnel for large scale touring events.
- Managed entertainment artists
- Developed promotional material and opportunities to generate alternative income streams.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Negotiated, prepared and signed contracts.
Education
Bachelor of Arts Psychology/Philosophy
University of Queensland
Brisbane, QLDCertificate IV Pathology Specimen Collection
SNP
Certificate III Pathology Specimen Collection
SNP
Secondary Education
Brisbane Boys College
Brisbane, QLD1992
Skills
- Team Leadership
- Time Management and Problem Solving
- Presentations and Public Speaking
- Recruitment, Hiring and Employee Retention
- Performance Management
- Interdepartmental Collaboration
- Training and Assessment Management
- Payroll Administration and Rostering
- Planning and Logistics
- Change Management
- Operating Procedures and Policies
- Business Development and Analytics
Timeline
Area Manager
Sullivan Nicolaides Pathology
02.2009 - 10.2021
Director
Valley Trash/Butterfingers Music Pty Ltd
03.2001 - 06.2009
Bachelor of Arts Psychology/Philosophy
University of Queensland
Certificate IV Pathology Specimen Collection
SNP
Certificate III Pathology Specimen Collection
SNP
Secondary Education
Brisbane Boys College