Billie Costello
Bargo,NSW
Summary
my positions have ranged from retail to cafes and over the past 12 months I have worked as a professional bartender. I have my RSA RCG working with children's check and first aid certificate. I enjoy working with people. I have always wanted to work with children and this would be a good start towards this career. I am currently completing my Certificate III in School-Based Education Support. I am currently looking for a friendly team-based workplace where I can work during my TAFE course.
Overview
4
4
years of professional experience
Work History
Bar Staff
The Bowral Hotel
12.2022 - Current
- Enhanced customer satisfaction by providing timely and efficient drink orders.
- Maintained a clean and organized bar area for an enjoyable customer experience.
- Assisted in inventory management, ensuring adequate stock levels for efficient bar operations.
- Collaborated with team members to ensure smooth service during peak hours.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
- Handled cash transactions accurately, and efficiently.
- Assisted in training new staff members on proper bartending techniques and procedures, facilitating their integration into the team.
Barista
Zest Cafe
05.2022 - 12.2022
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cash Register Clerk/Food Packer
Nowra Fresh Fish And Meat Market
08.2020 - 05.2022
- Increased customer satisfaction by providing efficient and accurate cash register transactions.
- Reduced wait times by swiftly processing customer payments and efficiently bagging items.
- Assisted in training new cashiers, sharing best practices for efficient and effective cash handling procedures.
- Managed high-volume periods effectively by prioritizing tasks and working efficiently under pressure without sacrificing accuracy or customer service quality.
Furniture Mover
Classic Removals And Storage
01.2021 - 12.2021
- Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
Education
High School Diploma -
Nowra High School
Nowra, NSWSkills
- Alcohol awareness
- Inventory management
- Decision-making abilities
- Cash handling expertise
- Customer service focus
- Time management
- Attention to detail
- Cleanliness and hygiene
- Food Running
- Organizational Ability
- Teamwork and Collaboration
Additional Information
The Bowral Hotel - David - Manager - 0490 467 337
Classic Removals - Steve - Owner - 0418 116 043
Timeline
Bar Staff
The Bowral Hotel
12.2022 - Current
Barista
Zest Cafe
05.2022 - 12.2022
Furniture Mover
Classic Removals And Storage
01.2021 - 12.2021
Cash Register Clerk/Food Packer
Nowra Fresh Fish And Meat Market
08.2020 - 05.2022
High School Diploma -
Nowra High School
Similar Profiles
Hayden BaileyHayden Bailey
Bartender at The Bowral HotelBartender at The Bowral Hotel
Tiarne SmithTiarne Smith
Bartender at Bowral HotelBartender at Bowral Hotel
KYLE LACHLAN BEERSKYLE LACHLAN BEERS
Kitchen Hand at The Hot Canary Meats-BowralKitchen Hand at The Hot Canary Meats-Bowral
Scott PickupScott Pickup
Chauffeur/Bus Driver at SelfChauffeur/Bus Driver at Self
Mike BjorkMike Bjork
Sales Consultant at NRMASales Consultant at NRMA