Experienced public servant with over 20 years of experience across four federal agencies, providing expert stakeholder engagement, complex problem-solving, and risk management skills to a wide variety of complex roles.
Overview
16
16
years of professional experience
Work History
Complex Planner/Senior Planner VICTAS
National Disability Insurance Agency
Melbourne, Victoria
10.2019 - Current
Fully trained and experienced Complex Senior NDIS Planner.
Development and implementation of complex NDIS plans for individuals with complex needs within the Complex Support Needs Branch.
Stakeholder management for end-to-end development and oversight of high-value, complex NDIS plans.
Assisted participants in accessing community and mainstream resources, such as housing, employment opportunities, and healthcare.
Coordinated services between multiple agencies, providers, and stakeholders to ensure optimal outcomes.
Developed strategies to address gaps in services and provide additional resources for clients as needed.
Collaboration and instruction with, and for, Specialist Support Coordinators, and Support Coordinators.
Collegiate mentoring and support as a senior member of the branch, including management and leadership roles where required.
Team Leader
Department of Health (Federal)
Melbourne, Victoria
10.2018 - 10.2019
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Developed strategies for problem-solving and conflict resolution among team members.
Stakeholder management and liaison
Various Roles
Department of Home Affairs
Melbourne, Victoria
09.2009 - 09.2018
Manager of a team within the Compliance branch.
Stakeholder liaison and management with foreign governments, commercial airlines, and overseas diplomatic missions.
Legal Parliamentary submissions for Ministerial response.
Forensic identity investigations.
Departmental representation on Manus Island.
Skills
NDIS planning
Stakeholder management
Project management
Service coordination
Resource allocation
Team leadership
Effective communication
Community engagement
Accomplishments
Secretary Award, Department of Home Affairs - Identity Fraud Taskforce 2018
Volunteer Food Preparation and Cleaning Chores at Dromana Activity House. One Day Each WeekVolunteer Food Preparation and Cleaning Chores at Dromana Activity House. One Day Each Week