Summary
Overview
Work History
Education
Skills
Timeline
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Julie Fage

Balaclava,VIC

Summary

Highly motivated professional with a diverse background in hospitality spanning 30 years and multiple countries. Driven by helping others exceed and always delivering high quality service and guest satisfaction.

An artistic creative with an eye for detail.




Overview

29
29
years of professional experience

Work History

Store Auditor

Trailblazer Research
Melbourne, VIC
03.2021 - Current

Responsibilities

  • Detailed audits of computer and printer hardware, ink cartridges and toners in stores throughout Melbourne.
  • Accurate identification of computer and printer models with precise data entry and numerical ability.
  • Management of schedules to meet specified timelines.

Achievements

  • Regularly exceeded KPI's with completion prior to deadlines.

Staff Trainer, Waitress, Expeditor

Donovans Restaurant
St Kilda, VIC
09.2009 - 10.2022


Responsibilities

  • Trained all new staff including new entrants to the industry.
  • Developed practical training manuals to impart knowledge and improve individual skill sets.
  • Ran a busy section to very high standards in a fine dining setting.
  • Ensured efficient and smooth delivery of service while closely working with Head Chef.

Achievements

  • Nominated to train, coach and mentor staff,
  • Well regarded for strong focus on service and knowledge in both food and beverage.
  • Consistently exceeded diners expectations and built a strong rapport with regulars.
  • Built strong relationships with Chefs and kitchen staff.

Section Waitress, Staff Trainer

Waterfront Restaurant
Crown Casino, VIC
02.2008 - 08.2009

Responsibilities

  • Ran a busy section in a fast paced restaurant.
  • Ensured efficient and smooth delivery of service.
  • Trained new staff.

Achievements

  • Recognised for ability to lead and deliver quality fine dining experience in a busy, fast paced restaurant.
  • Continually exceeded diners expectations.

Further Professional Experience

Hospitality
Leeds/London UK
06.1996 - 11.2007


  • Assistant Manager
  • Restaurant operations
  • Staff recruitment
  • Staff rostering
  • Events and function Coordinator
  • Waitress/Bartender

Education

Cert III & IV in School Based Education Support -

ITAC
Melbourne, VIC
04.2023

Train The Trainer -

Eldred Hospitality
Camberwell, VIC
2014

Diploma of Specialist Makeup Artistry -

Academy of Makeup
South Yarra, VIC
12.2010

Skills

  • Excellent customer care
  • Ability to stay calm in stressful and high pressure situations
  • Outstanding verbal and written communication with active listening skills
  • Methodical multitasker
  • Training and coaching
  • Building relationships with a wide range of people
  • Ability to work to strict deadlines

Timeline

Store Auditor

Trailblazer Research
03.2021 - Current

Staff Trainer, Waitress, Expeditor

Donovans Restaurant
09.2009 - 10.2022

Section Waitress, Staff Trainer

Waterfront Restaurant
02.2008 - 08.2009

Further Professional Experience

Hospitality
06.1996 - 11.2007

Cert III & IV in School Based Education Support -

ITAC

Train The Trainer -

Eldred Hospitality

Diploma of Specialist Makeup Artistry -

Academy of Makeup
Julie Fage