David Hale

• Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
• Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
• Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
• Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.

Navigating and leading groups of up to 40 people through Paupa New Ginea Kokoda trail

Educating trekkers of the Kokoda war

Operating under strenuous and extreme weather conditions

Organise day to day planning with staff, both Australian and Papuans

Manually assisting trekkers through the trail

Problem solve, co ordinate rescues in a third world country

Being respectful of land and native culture

• Educated clients on proper exercise techniques, reducing risk of injury during workouts.
• Motivated clients to stay on track with fitness goals with positive and friendly approach.
• Trained clients during strength training, cardio vascular exercise, and stretching.
• Assisted clients with personal fitness goals through realistic objectives.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.

• Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
• Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
• Organized diverse activities, addressing various interests and promoting social interaction among participants.
• Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.