David Marschke
Townsville,QLD
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
15
15
years of professional experience
Work History
Operations Team Member
Jb Hifi
10.2018 - Current
- Collaborated with other departments to establish operational processes.
- Followed shipping and receiving procedures for goods and materials.
- Operated pallet jack to move unloaded goods to correct locations in warehouse.
- Working with repair procedures to ensure streamlined time frames.
Customer Service/Merchandise Manager
Toys R Us
07.2013 - 08.2018
- Motivated and mentored merchandise team to achieve high performance and job enjoyment.
- Designed displays to deliver memorable store experiences.
- Completed store resets to prepare store for special promotions and reopening.
- Coordinated Merch and Warehouse teams, enforcing compliance with company standards.
- Hired and trained staff to improve effectiveness of operations.
- Completed monthly Loss Prevention and Safety reports.
- Performing opening and closing daily operations.
"R-Zone" Full Time Sales Person
Toys R Us
06.2008 - 06.2013
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
No Degree -
Kirwan State High School
Kirwan, QLD12.2004
Skills
- Safety Policies
- Continuous Improvement
- Operations Management
- Warehouse Equipment Operation
- Shipping Procedures
- Safety Procedures
- Customer Service
- Equipment Operation
- Training and Mentoring
- Complaint Resolution
- Talent Development
Timeline
Operations Team Member
Jb Hifi
10.2018 - Current
Customer Service/Merchandise Manager
Toys R Us
07.2013 - 08.2018
"R-Zone" Full Time Sales Person
Toys R Us
06.2008 - 06.2013
No Degree -
Kirwan State High School
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