Natasha Kleinlehrer-Goldie
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
3
3
years of professional experience
Work History
Operations Team Member
JB Hi-Fi
09.2023 - Current
- Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
- Enhanced team productivity by scheduling and delegating tasks effectively.
- Followed shipping and receiving procedures for goods and materials, ensuring all stock delivered and signed for.
- Processing stock via scanning in, pricing and security tagging to put out on shop floor.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Serving customers at register as well as showing customers sales departments for stock location.
Sales Assistant
Peter Alexander
05.2022 - 09.2023
- Welcoming customers and showing them new collections.
- Increased store revenue by showing items that compliment their purchases or giving gift ideas.
- Merchandised attractive shelf displays with current promotions to attract customers.
- Input cash, debit and credit card payments in POS system to complete purchases.
- Opened new merchandise to fill shelves and wardrobes.
- Served customers with product knowledge, asking open-ended questions.
Sales Assistant
Adairs
04.2022 - 09.2022
- Assisted customers with prompt and polite support in-person and via telephone
- Helped customers locate products and checked store system for merchandise at other sites
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Answered customer questions to share information about products, availability and pricing
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Stockroom Assistant
Sheridan Boutique
11.2021 - 01.2022
- Greeted customers and directed to requested products
- Labeled products, rotated stock and fronted merchandise for appealing display
- Labeled boxes with accurate order information, destinations and codes to minimize shipping errors
- Helped customers locate products and checked store system for merchandise at other sites
- Handled window displays and changed them for each season.
Education
Emanuel School
01.2016
Skills
- Customer Service
- Ability to Work Under Pressure
- Computer Skills
- Ability to Multitask
- Fast Learner
- Communication Skills
- Safety policies
Personal Information
Title: Retail Assistant
Timeline
Operations Team Member
JB Hi-Fi
09.2023 - Current
Sales Assistant
Peter Alexander
05.2022 - 09.2023
Sales Assistant
Adairs
04.2022 - 09.2022
Stockroom Assistant
Sheridan Boutique
11.2021 - 01.2022
Emanuel School
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