David Mear
TERRIGAL,NSW
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hungry Wolf's
Pasta Chef
Ettalong, NSW
01.2025 - 03.2025
- Received and stored food and supplies.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Practice Manager
Pacific Family Meddical Centre
Gosford, NSW
05.2014 - 12.2024
- Mentored and coached interns and newly hired team members on office procedures and computer systems.
- Communicated with patients with compassion while keeping medical information private.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Cleaned and calibrated laboratory equipment.
- Adhered to safety guidelines when handling hazardous materials and biohazardous waste.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Kincumber High School
Kincumber, NSW12-2015
Skills
- Food safety
- Kitchen equipment operation
- Inventory management
- Customer service
- Appointment scheduling
- Team leadership
- Effective communication
- Task prioritization
- Patient confidentiality
- Taking calls and managing appointments
- Triaging patients to their needs of urgency
- Liaise with the Doctors on shift and hand over any updated information
- And what i feel is my best trait patient and customer communication and being able to hold a reassuring conversation with all walks of life weather they are young / old / nervous / anxious / angry or confused
Affiliations
I like to go fishing with my sons and have a pretty big family so am lucky to spend alot of time with them celebrating something.
Certification
- I hold a Certificate 5 in Phlobotomy
- My RSA and RSG
- Have a current police check
- Accredited Drug and Alcohol testing certificate
- Have always kept my CPR and First Aid Certificate up to date
- I hold a good driving history and have a gold licence and own a fuuly insured 6 yr old car
Timeline
Hungry Wolf's
Pasta Chef
01.2025 - 03.2025
Practice Manager
Pacific Family Meddical Centre
05.2014 - 12.2024
High School Diploma -
Kincumber High School
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