David Osborne
Middle Park,QLD
Summary
Skilled in planning practical routes and selecting advantageous delivery methods.
Excellent coordination and communication skills used to develop positive professional relationships with carriers.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transport Co-ordinator/Fleet Allocator
DHL Supply Chain
Berrinba, QLD
10.2014 - Current
- Managed daily activities related to operating a safe and efficient fleet operation.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
- Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
- Collaborated with other departments to coordinate transportation needs.
- Monitored workers and reviewed completed work for proper performance.
- Responded promptly to customer inquiries regarding services provided by fleets.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Communicated with upper management and drivers to build lasting relationships.
- Informed upper management or department heads of items loaded or problems encountered.
- Completed or assisted with difficult or skilled tasks.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Delivered products to customer locations on time.
- Maintained schedule of class assignments to meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Tenterfield High School
Tenterfield, NSW12-1983
Skills
- Effective Working Relationships
- Meeting Participation
- Professional Relationship Building
- Interpersonal and Written Communication
- Meeting Attendance
- Verbal and Written Communication
- Proficient in all aspects of Microsoft office
- Logistics Coordination
- Conveyor Operation
- RFID Tracking
- Document Preparation
- Contents Verification
- Quality Control
- Workflow Planning
- Materials Movement
- Freight Labeling
- Records Management
- Requirements Planning
- Safety Compliance
- Route Management
- Data Documentation
- Package Preparation
- Shipping Coordination
- Warehouse Management
- Delivery Scheduling
- Time Management
- Hazardous Materials
- Routing Determination
- Route Planning
- Problem-Solving
- Microsoft Office
- Quality Assurance
- Storage and Supply Management
- Barcode Labeling
- Handheld Scanners
- Carrier Relations
- Customer Relations
- Clear Communication
- Supply Chain Management
- Critical Thinking
Affiliations
- Love playing Golf
Accomplishments
- Recently celebrated 30 years as an employee at DHL
Certification
- Holder of a Queensland drivers license open class
References
References available upon request.
Timeline
Transport Co-ordinator/Fleet Allocator
DHL Supply Chain
10.2014 - Current
High School Diploma -
Tenterfield High School
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