David Pithouse
Melbourne,VIC
Summary
Goal-oriented manager with distinguished experience in publishing and retail industries with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing diverse employee talents.
Overview
20
20
years of professional experience
Work History
Snr International Sales Manager
Ingram Content
02.2013 - 03.2024
- Brought in 400 plus new clients resulting in increased revenue and improved customer satisfaction in ANZ market.
- Traveled from Melbourne to Asian locations to reach customers in international markets.
- Improved sales techniques and made sales pitches to several potential customers per quarter.
- Documented transactions and managed high-value accounts using Excel, Salesforce and Video conferencing software.
- Developed relationships with major local and international customers along with potential clients to improve business growth.
- Collaborated with marketing teams to create targeted promotional campaigns that drove significant growth in international sales.
- Mentored junior sales staff members, providing guidance on best practices and professional development opportunities for career advancement within the organization.
Manager / Instructor
Pearson Wall Street English
01.2012 - 01.2013
- Managed and motivated employees to be productive and engaged in language instruction.
- Accomplished multiple training tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and students.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality educational service delivery.
Customer Systems Manager
Penguin Books
02.2004 - 12.2011
- Mentored junior team in technical sales skills and provided guidance on professional development opportunities.
- Championed continuous improvement initiatives in conjunction with IT and marketing departments. Encouraged open communication, collaboration, and knowledge-sharing among internal team members.
- Coordinated with internal departments during system migrations or expansions, ensuring seamless integration with existing infrastructure and minimal disruption to end users.
- Collaborated with business stakeholders to define system requirements for new technology initiatives, translating needs into actionable project plans.
Education
Bachelor of Arts - Media Production And Politics. Double Major.
RMIT University
Melbourne, VIC01.2000
Skills
- Growth Strategies
- Negotiation expertise
- Sales Presentations
- Event Management
- Cross-cultural communication
- Territory Management
- Market development
- International Travel
- CRM Software
- Country launch
- B to B sales
- Sales Reporting
- Data Confidentiality
- Operating Procedures and Policies
- Account Management
- Sales Statistics Analysis
- Budgeting and Expenditures
- Lead Identification and Generation
- Review of contracts
Timeline
Snr International Sales Manager
Ingram Content
02.2013 - 03.2024
Manager / Instructor
Pearson Wall Street English
01.2012 - 01.2013
Customer Systems Manager
Penguin Books
02.2004 - 12.2011
Bachelor of Arts - Media Production And Politics. Double Major.
RMIT University
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