Summary
Overview
Work History
Education
Skills
Timeline
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David Potts

Cheltenham,Australia

Summary

Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.

Overview

2
2
years of professional experience

Work History

Volunteer

Ardoch
08.2024 - Current
  • Conducted mock interviews for students in years 10 and 11 on separate occasions, supporting them to prepare for job opportunities
  • Contribute to a child-safe environment by staying alert to signs of abuse at home or at school
  • Provide feedback which was honest but encouraging
  • At my first school where I conducted mock interviews, I saw the teachers had prepared some gifts for the volunteers
  • I knew they were coming but receiving my gift was made eternally special when a young student personally delivered it to me and thanked me for a piece of advice I gave him, 'You do not owe them an answer immediately, you can ask for time to find the right words.'

Retail volunteer

Sacred Heart Mission Op Shop
04.2023 - Current
  • As the first point of contact for customers at the store, I frequently interact with individuals from all walks of life and had the privilege to provide a safe, impartial, and supportive space which embraces all our cherished customers
  • Provide customers with friendly service
  • On more than one occasion, someone down on their luck finds their way into Sacred Heart Mission
  • Whenever someone discloses something tough in their life, I apply what I learned in my tertiary studies and listen without judgement, empathise and finally, talk to them about possible solutions which includes informing them of the services available with Sacred Heart Mission

Education

Certificate IV - Youth Work

Holmesglen Institute of TAFE
Melbourne, VIC
06-2024

Skills

  • Social skill development
  • Emotional support
  • Activity implementation
  • Goal setting
  • Positive reinforcement
  • Program planning
  • Conflict de-escalation

Timeline

Volunteer

Ardoch
08.2024 - Current

Retail volunteer

Sacred Heart Mission Op Shop
04.2023 - Current

Certificate IV - Youth Work

Holmesglen Institute of TAFE

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David Potts