Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level youth support position. Ready to help team achieve company goals..
Overview
15
15
years of professional experience
Work History
Volunteer Youth Worker
12 Bucket
08.2025 - 11.2025
Developed and implemented individualized support plans for youth, enhancing personal growth and development.
Collaborated with families and external agencies to coordinate resources and services for youth in need.
Assessed individual needs through regular evaluations, ensuring tailored interventions aligned with goals.
Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
Completed necessary reports and documentation to maintain thorough, accurate case records.
Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Contributed to development of individualized plans to support youth goal achievement.
Supported and mentored students in developing skills to become successful in community.
Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
Health Communication and Management Agent
Health Help Centre
06.2019 - 09.2022
Resolved caller issues quickly and thoroughly.
Handled and promptly resolved customer complaints to maintain professional relationships.
Informed clients of policies and procedures.
Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Obtained client information by answering telephone calls.
De-escalated and resolved customer complaints with punctual, polite and professional service.
VOLUNTEER
Bhutan Red Cross Organization
06.2019 - 03.2021
Assisted with special events and programs (World Blood Donor Day......)
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Nursing Assistant
Gyaltsun Jutsen Pema Wangchuk Mother and child Hospital
01.2016 - 04.2019
To provide specific clinical tasks (IV cannula and urinary catheter insertion and removal, Obtaining urine and blood samples) under supervision of doctors
To provide Antenatal registration, schedule the next visits
Provide health education to pregnant mothers on various topics (Danger signs during pregnancy, folic acid and calcium supplementation, planning for delivery at health facility)
Immunization of infants and children below 5 years and Vitamin A and D worming supplement.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Health Assistant
Lunana Basic Health Unit
07.2010 - 12.2015
Wash and dress Patients
Monitor patients' conditions by taking temperatures pulse, respirations and weight
Comprehensive nursing care on 8 bedded unit including emergency patient management and general health education
Immunization of infants and children, family planning to men and women and pap smear
Elderly care at home and follow up.
Education
Bachelors of Community Service -
Acknowledge Education - ONGOING
Western Australia
02.2023
No Degree - Certificate III in Individual Support
New Direction Training
Western Australia
11.2022
Diploma in Community Health - Diploma in Community Health
Khesar Gyelpo University of Medical Science
Bhutan
06.2010
Skills
Social skill development
Positive reinforcement
Youth supervision
Emotional support
Safety monitoring
Behavior modeling
Behavioral interventions
Advocacy
Youth development
Active listening
Skill building
Relationship building
Loves to play archery
In Bhutan, we bond over archery, celebrating wins with national songs, offering relaxation and socializing in our tight-knit community.
Timeline
Volunteer Youth Worker
12 Bucket
08.2025 - 11.2025
VOLUNTEER
Bhutan Red Cross Organization
06.2019 - 03.2021
Health Communication and Management Agent
Health Help Centre
06.2019 - 09.2022
Nursing Assistant
Gyaltsun Jutsen Pema Wangchuk Mother and child Hospital
01.2016 - 04.2019
Health Assistant
Lunana Basic Health Unit
07.2010 - 12.2015
No Degree - Certificate III in Individual Support
New Direction Training
Diploma in Community Health - Diploma in Community Health