David Sasako
Narangba,QLD
Summary
At Admax Processing, I worked hard and gained experience in all aspects of the business. I am a loyal and honest employee and this is reflected by my time served as an employee and the various positions and responsibilities I have held. I honed my expertise in customer service and time management, leading initiatives that significantly enhanced efficiency and client satisfaction. My proactive approach in relationship building and strategic decision-making made me a valuable member of the business.
Overview
15
15
years of professional experience
Work History
Logistics and Customer Support
Admax Processing
Brisbane, QLD
02.2009 - Current
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Streamlined internal processes for improved efficiency, leading to higher productivity in the sales and customer support teams.
- Spearheaded initiatives aimed at enhancing employee morale, reducing turnover rates within the department.
- Established strong client relationships by conducting regular follow-ups and maintaining open communication.
- Enhanced customer satisfaction through attentive support and prompt issue resolution.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
Education
Diploma Of Business - Small Business Management
Kangaroo Point Tafe
Brisbane, QLDSkills
- Customer Service
- Time Management
- Decision-Making
- Relationship Building
- Goal Setting and Achievement
Referees
Andrew Palm
Head of Operations
Admax Processing
0422 363 926
andy@admaxqld.com.au
Ernie Raffin
Business Owner
Admax Processing
0409 727 078
David Thorne
Safety and response officer
QLD Health, Metro South
0408 241 351
davidthorne@optusnet.com.au
Timeline
Logistics and Customer Support
Admax Processing
02.2009 - Current
Diploma Of Business - Small Business Management
Kangaroo Point Tafe