Summary
Overview
Work History
Education
Skills
Timeline
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Dean Krstevski

Shellhabour,NSW

Summary

I am a dedicated third-year university student, currently studying for a Bachelor of Business, majoring in Supply Chain Management, and minoring in International Business at the University of Wollongong. I have a strong understanding of logistics, business operations, and expectations from a hands-on perspective, gaining these experiences from a retail and hospitality background. I am actively seeking a supply chain internship where I can apply my theoretical knowledge, and problem-solving abilities, to aid organizational goals.

Overview

5
5
years of professional experience

Work History

Gaming Attendant

The Shellhabour Club
Shellhabour, NSW
03.2024 - Current
  • Provide service to patrons playing poker machines by serving a variety of drinks or fixing technical faults within the machine.
  • Maintained a clean work area by ensuring the gaming area is clean at all times.
  • Monitored patron activity to ensure safety and gambling harm minimization (RGO, problem gambling observation)
  • Ensured that all customer service standards were met or exceeded during each shift.
  • Assisted other staff members in completing tasks as needed.
  • Answered questions regarding amenities and services, and offered assistance in solving problems.
  • Verified customer age to ensure compliance with legal requirements.
  • Greeted customers, answered their questions and provided them with assistance.
  • Monitored patron behavior for signs of intoxication or disruptive behavior and took appropriate action when necessary.

Loading Dock Supervisor

Kmart
Shellhabour, NSW
07.2020 - 05.2024
  • Reported employee time, job expenses and inspections results in work records.
  • Held staff meetings to share project information and address specific issues.
  • Monitored workers and reviewed completed work for proper performance.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Presented and explained work orders to team.
  • Assisted in resolving any issues related to shipment discrepancies or delays in transit times.
  • Managed day-to-day activities of staff members working at the loading dock area.
  • Informed upper management or department heads of items loaded or problems encountered.

Education

High School Certificate (HSC) -

Warilla High School
Barrack Heights, NSW
11-2022

Bachelor of Business - Supply Chain Management, International Business

University of Wollongong
Wollongong, NSW

Skills

  • Ability to analyze data to forecast demand planning and decision-making
  • Experience in warehousing workflows, inventory management, and in-store supply chain efficiency
  • Understanding supplier relationships, cost management, and global trade
  • Knowledge of how to integrate supply chain strategies to mitigate risk
  • Ability to manage disruptions, think critically, and implement solutions to resolve issues
  • Strong customer service, ability to understand, and fulfill the requirements of customers from all cultural backgrounds
  • Experience in streamlining workflows to enhance productivity and reduce costs
  • Strong collaboration skills to make colleagues feel comfortable and motivated to work alongside me

Timeline

Gaming Attendant

The Shellhabour Club
03.2024 - Current

Loading Dock Supervisor

Kmart
07.2020 - 05.2024

Bachelor of Business - Supply Chain Management, International Business

University of Wollongong

High School Certificate (HSC) -

Warilla High School

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Dean Krstevski