Deborah Van Dort

Organize, implement, and manage all public and in store activities including D.I.Y workshops, supplier demonstrations, family nights, and kids crafts.

Holiday themed activities for the team.

Visit local schools and community groups to deliver workshops and community projects.

Manage donations and fundraising activities for local schools and community groups.

Building relationships with local community groups and being the key point of contact.

Ensuring all planned activities align with safety and operational guidelines.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled the line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled the line and crowd with quick, efficient service.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Engaged customers during peak times to foster a fun, positive atmosphere.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Managed customer flow by efficiently directing lines during peak hours. with quick, efficient service.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Trained new employees on coffee, tea, and merchandise to ensure knowledgeable service.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.

• Maintained adherence to safe work practices, food safety regulations, and corporate guidelines to ensure a safe environment.
• Executed daily tasks like dishwashing, trash removal, and restocking, consistently following established safety protocols for operational efficiency.
• Enhanced customer satisfaction by providing friendly and efficient service during meal times.
• Conducted frequent cleaning and sanitation practices within food preparation area to uphold health regulations and ensure food safety.
• Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.

• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

• Exhibited flexibility and adaptability during schedule changes and delays while ensuring a positive experience for passengers.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Managed medical emergencies effectively by following established protocols and coordinating with the cockpit crew.
• Improved passenger satisfaction through exceptional in-flight service and personalized attention to individual needs.
• Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
• Addressed and de-escalated conflicts among passengers effectively and medical emergencies during flights.