Debra Schossow
Redbank,QLD
Summary
Proven track record in enhancing client well-being and loyalty, demonstrated at Carinity Home Care through exceptional communication and personalized wellness plans. Skilled in household management and adaptability, consistently fostering trust and engagement. Skilled Life Coach with 4 years of experience supporting clients in in goal-setting, skill-building and clarity sessions. Versed in communicating effectively and leveraging active listening skills to assess client needs. Personable and direct with focus on guiding clients toward self-reflection and personal development.
Overview
12
12
years of professional experience
Work History
Lifestyle Assistant
Carinity Home Care
Ipswich, QLD
03.2023 - Current
- Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
- Maintained strict confidentiality standards when handling sensitive client information, ensuring privacy and trustworthiness.
- Developed customized wellness plans to improve clients'' overall health and wellbeing.
- Organized special events and workshops for clients, promoting engagement and a sense of community among participants.
Disability Support Worker
Disability Support Angels
Browns Plains, QLD
10.2020 - 12.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Participated in ongoing professional development opportunities to stay current on industry best practices.
Animal Shelter Volunteer
Animal Welfare League Qld
Ipswich, QLD
03.2012 - Current
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Provided companionship and comfort to animals in need of extra love and attention.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- I currently still do foster care with Animal Welfare League.
I Care
Support Worker
Ipswich, QLD
05.2021 - 11.2021
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Adhered to company requirements for patient interactions and care standards.
- Coordinated patient discharge planning and follow-up care.
Commercial Cleaner
Springmount Services
Springfield Central, QLD
11.2015 - 04.2020
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Certificate III - Individual Support
RealCare Training
Ipswich, QLD02.2021
Skills
- Household Management
- Meal Planning
- Calendar Management
- Personal Shopping
- Elderly care support
- Client assistance
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Valid Driver's License
- Light Housekeeping
- Mobility Assistance
Timeline
Lifestyle Assistant
Carinity Home Care
03.2023 - Current
I Care
Support Worker
05.2021 - 11.2021
Disability Support Worker
Disability Support Angels
10.2020 - 12.2022
Commercial Cleaner
Springmount Services
11.2015 - 04.2020
Animal Shelter Volunteer
Animal Welfare League Qld
03.2012 - Current
Certificate III - Individual Support
RealCare Training