DEEP RAMAN
Richmond,VIC
Summary
Meticulous Mobile Phone Technician with 2 years helping private consumers and business customers get up and running after device failures strike. Well-versed in best practices and repair protocols for both iOS and Android-based smartphones, ipads and tablets as well as laptop and macbooks. Trusted to handle devices with privacy and security, consistently maintaining customer confidentiality.
Overview
2
2
years of professional experience
Work History
Mobile Phone Technician
M L MOBILES
06.2022 - Current
- Applied external accessories such as screen protectors, skins and more.
- Offered guidance to consumers on purchasing mobile phone accessories.
- Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
- Provided advice to consumers on safety and reliability of third-party replacement parts.
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
Mobile Phone Technician
PHONE CARE CLINIC
02.2022 - 06.2022
- Applied external accessories such as screen protectors, skins and more.
- Installed replacement batteries,screen,charging port, back glass and other parts.
- Keep the record and stock up to date
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Offered guidance to consumers on purchasing mobile phone accessories.
- Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
Education
Diploma - Electronics And Communications Engineering
TECHNICAL EDUCATION DEVELOPMENT INSTITUTE
Melbourne, VIC11.2024
Certificate III - Electronics And Communications Engineering
TECHNICAL EDUCATION DEVELOPMENT INSTITUTE
Melbourne, VIC10.2023
Skills
- Screen Repair
- Data Retention
- Battery Replacement
- Inventory Management
- Charging Port Repair
- Audio Component Repair
- Sales Support
- Water Damage Repair
- Educating Customers
- Troubleshooting Systems
- Device Diagnostics
- Time Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Mobile Phone Technician
M L MOBILES
06.2022 - Current
Mobile Phone Technician
PHONE CARE CLINIC
02.2022 - 06.2022
Diploma - Electronics And Communications Engineering
TECHNICAL EDUCATION DEVELOPMENT INSTITUTE
Certificate III - Electronics And Communications Engineering
TECHNICAL EDUCATION DEVELOPMENT INSTITUTE
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