Deepa Dechamma Bachiraniyanda Bopanna
Caulfield North,Victoria
Summary
Commerce graduate specializing in finance with a strong foundation in financial principles. Skilled in analyzing complex financial data to drive business decisions. Also pursuing specialization in project management, equipped with the ability to plan, organize, and execute projects efficiently. Detail-oriented and reliable team member who thrives under pressure and meets tight deadlines. Committed to continuous learning and applying diverse skillset to help organizations achieve financial and project objectives.
Overview
4
4
years of professional experience
Work History
CO-WORKER
IKEA
Melbourne, VIC
10.2023 - Current
- Provided comprehensive knowledge of product features, availability, and specs to help customers make informed decisions.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Maintained accurate records of daily activities including quantity produced, downtime, and equipment malfunctions.
Intern
Elangovan and Associates LLP
Bengaluru, India
06.2021 - 12.2024
- Worked in Income Tax and Financial Projection related to companies and individual taxpayers
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Researched industry trends and competitor strategies to inform decision making.
Customer Service Representative
DNA RECRUITMENT
Melbourne, Australia
07.2023 - 09.2023
- Worked as a customer service representative at Melbourne metro for LAXR and the metro tunnel project
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
Apprentice
STATE STREET
Bengaluru, India
10.2022 - 07.2023
- Worked as an apprentice in the fund accounting and administration department
- Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.
- Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
Customer Service Executive
More retail and grocery mega stores
, India
12.2021 - 05.2022
- Company Overview: They are pioneers in food and grocery retail in India, with a national footprint and a channel retailer catering to all shopping occasions of their customers through Supermarkets and e-grocery, powered by Amazon
- Worked as Customer Service Executive for More retail store
- They are pioneers in food and grocery retail in India, with a national footprint and a channel retailer catering to all shopping occasions of their customers through Supermarkets and e-grocery, powered by Amazon
Intern
Lara Capital Pvt Ltd
Bengaluru, India
06.2021 - 08.2021
- Worked on a Project on 'IMPACT OF Fll'S ON INDIAN STOCK MARKET'
- Attended conferences and trade shows related to the organization's field of expertise.
- Worked with team members to promote great customer service and pleasant work environment.
Education
Master of Business -
Monash University
09.2024
BACHELOR OF COMMERCE -
Oayananda Sagar University
Bengaluru06.2022
Skills
- Dedicated to Business Success
- Customer focused
- Excel basic to advance level
- Microsoft office advanced level
Accomplishments
- Understanding financial statements: Company position from Illinois
- Negotiation skills: Negotiate and Resolve conflict from Macquarie University
- Foundation of raising capital from LinkedIn Learning
- Future of Audit team from LinkedIn Learning
Timeline
CO-WORKER
IKEA
10.2023 - Current
Customer Service Representative
DNA RECRUITMENT
07.2023 - 09.2023
Apprentice
STATE STREET
10.2022 - 07.2023
Customer Service Executive
More retail and grocery mega stores
12.2021 - 05.2022
Intern
Elangovan and Associates LLP
06.2021 - 12.2024
Intern
Lara Capital Pvt Ltd
06.2021 - 08.2021
Master of Business -
Monash University
BACHELOR OF COMMERCE -
Oayananda Sagar University
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