Summary
Overview
Work History
Education
Skills
Websites
Availability
Skills Summary
Career Overview
References
Certification
Timeline
BusinessDevelopmentManager
Deepak

Deepak

Melbourne,VIC

Summary

A young Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Regularly learning though experience and regular life about the Cybersecurity and ready to learn new tools and technology to provide good solutions to an organisation. My main motive is to provide a safe Cyber space to our users.

Overview

5
5
years of professional experience
1
1
Certification

Work History

ICT Support Analyst Level 1.5

Nufarm
08.2023 - Current
  • First point of contact for Nufarm employees, addressing IT issues related to devices, Microsoft 365 software, printers, and other technical challenges.
  • Effectively onboarded new users and securely wiped offboard users from systems.
  • Managing Active directory (DRA)
  • Proactively refresh user devices, facilitating hardware replacements when necessary to ensure uninterrupted productivity. Additionally, responsible for updating Windows,
  • Dell Command Update, and Dell drivers for optimal device performance.
  • Proficiently tracked devices using Lansweeper for efficient inventory management.
  • Deploying PC desktops, laptops, LCD monitors, printers, and other IT related equipment as needed.
  • Re-image hardware devices for new onboard employees.
  • Consequently, provide on site users with trouble shooting assistance.
  • Regularly communicate with our L2 backend team (Accenture)
  • Remotely setup devices for remote users.

Cybersecurity Analyst

Swanforesight
01.2023 - 07.2023
  • Performed risk analyses to identify appropriate security countermeasures by using tools Burpsuit, Namp and Netcat.
  • Conducted security audits by Wireshark, Airmonng, nmap to identify vulnerabilities.
  • Recommend improvements in security systems and procedures by making reports.
  • Authored security incident reports, highlighting breaches, vulnerabilities and remedial measures.
  • Created cybersecurity best practice communications to educate staff about the phishing links, emails and messages.
  • Managed intrusion detection and prevention systems.
  • Worked with InvisionIT Melbourne team to enforce security of applications and systems.

DEPLOYMENT ENGINEER

Fujitsu
07.2022 - 01.2023
  • Supporting and managing of windows users and devices
  • Supporting and managing Windows devices using IAM.
  • Updating all the devices from Windows 7 through SCCM in the Windows 10 upgrade project.
  • Decommissioning old devices which were out of support with new ones with upgraded security and Warranty in Device rollout projects
  • Involving in the Deployment of new Dell servers.
  • Involving in the development and deployment of new and updating SOEs
  • Raising level 2 and level 3 Tickets to the appropriate team
  • Providing onsite and doing desk-side repair services to end users
  • Configuring and troubleshooting Customer PC and laptop applications and hardware devices
  • Implementing Veeam Backup solutions for data redundancy
  • Maintaining updated documentation for the processes carried out in the organization
  • Implementing Microsoft Office 365 and Google Workspace for Staff.
  • Working on the server when it breaks down.

ICT SYSTEM SUPPORT ANALYST

Tech Mahindra
07.2018 - 03.2019
  • Support India’s largest e-commerce website called Flipkart under TechMahindra.
  • Providing a detailed view of different products on the website
  • Improving customer experience through the system by supporting them and providing the resolution
  • Improving their systems regularly by analyzing and testing
  • Updating systems and software regularly
  • Detecting the phasing mails and malware and removing them
  • Regularly Call and Email customers for update and solutions.

Education

MASTERS OF CYBERSECRITY (PROFESSIONAL) -

Deakin University
07.2022

BACHELOR OF TECHNOLOGY IN COMPUTER SCIENCE -

Maharishi Markandeshwar University
06.2017

Skills

    Computer Programming Languages:

  • Python
  • C
  • C
  • HTML
  • Java Script
  • CSS

    • Tools:

  • Wireshark
  • Nmap
  • Nessus
  • Airmon-ng
  • SIEM (Splunk)
  • Burpsuit
  • Netcat
  • Metasploit

    • Other Skills

  • Active Directory
  • IAM
  • SCCM

Websites

Availability

Full-time working right

Skills Summary

Installing software, IT inventory, Software upgrades, System upgrades, Customer queries, Resolving networking issues, Project management, Data analysis, System analysis, Microsoft Office, Cloud, Networking, Security and Monitoring, Document and report, Communication, Customer service, Microsoft Office 365, Teamwork, Real life Problem solving, Adaptability, Creativity, Organization skills, Time management, Multitask, Presentation skills, Work independently, Quick learner

Career Overview

JUNIOR CYBER SECURITY ANALYST

References

Salah Uddin

Nufarm, IT Manager


Adnan Answer

Senior Professor of Deakin University


Prajwal Battaria

Senior IT Global Manager at Swansforesight


Himanshu Vaid

TechMahindra (Global Manager)


Certification

CompTIA Security+

Splunk

Timeline

ICT Support Analyst Level 1.5

Nufarm
08.2023 - Current

Cybersecurity Analyst

Swanforesight
01.2023 - 07.2023

DEPLOYMENT ENGINEER

Fujitsu
07.2022 - 01.2023

ICT SYSTEM SUPPORT ANALYST

Tech Mahindra
07.2018 - 03.2019

MASTERS OF CYBERSECRITY (PROFESSIONAL) -

Deakin University

BACHELOR OF TECHNOLOGY IN COMPUTER SCIENCE -

Maharishi Markandeshwar University

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