Deepak Malhotra
Auckland
Summary
Professional Warehouse Manager offering 10+ years of expertise in Logistics field with supervising and leading humans in large global companies. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management by keeping Safety and Quality in mind.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Nestlé New Zealand Limited
03.2017 - Current
- Train employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Investigate incidents, determining root causes and implementing corrective actions
- Monitors equipment (E.g. Rankings, MHE, RF Scanners, Biosecurity Tools, Pallets Inverters etc. for signs of mechanical issues and arrange repairs to maintain functionality where needed.
- Managing End to End Warehouse processes which includes Inbound deliveries Management, Internal Servicing and Supplying Raw & Packaging Materials to Production lines and Outbound activities related to stock dispatch to Local and Export Markets.
- Managing warehouse resources efficiency by carefully crewing shifts keeping planned and Unplanned absences in mind.
- Establish and maintained good relations with customers, vendors and transport companies.
- Managing Trainings and provides coaching to warehouse staff and wider logistics team on different subjects. E.g., Biosecurity Awareness, Site Safety Rules, Compliance Requirements, Pest Awareness, Batch Cockpit Management, SAP Transactions etc.
- Plan and optimize warehouse work processes to improve fulfillment system efficiency.
- Provides regular coaching to warehouse team on Warehouse/Logistics good practices and monitoring adherence.
- Managing day-to-day shipping and receiving, typically overseeing more than 10-12, 40' HC Containers in 24-hour period.
- Coordinates maintenance on physical condition of warehouse areas by doing routine assessments and GEMBA walks.
- Recruit and staff employees to fill all positions and skill levels in warehouse to man three shifts.
- Adhere to company audit rules during inventory counts with +/- 2% accuracy and provides assistance with Investigations if there is variances.
- Provides detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Oversees shipping documents using PRODOC and MPI ECERT Portal.
- Considers specific product requirements and accessibility when managing and organizing storage areas.
- Securely resource In-direct materials, equipment and personnel to meet warehouse operational needs.
- Provide Functional Support to other departments and build competency with cross-functional Teams.
- Oversees activities related to disposal of Expired stock or rejected Materials by ensuring right waste streams are followed and correct QP methods are followed.
- Responsible for Site TFO Audits and actively participates in Internal Cross functions Audits.
Logistics Shipping Coordinator
Nestlé New Zealand Limited
06.2014 - 03.2017
- Mitigated regulatory risks by ensuring program requirements adhered to Ministry of Primary Industries / CUSTOMS / OMAR compliance standards.
- Liaised with Shipping Lines, Transport Service Providers and Warehouse Department to address inquiries, handled meeting with relevant stakeholders and resolving billing issues to provide outstanding service level.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Monitored Finished Goods Dispatch plan to maintain adequate supply levels and fulfilling Customer requirements.
- Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
- Managed daily operations within Shipping/Export department by supporting continuous delivery of excellent services and care.
- Coordinated Shipping/ Export related activities and operations to secure efficiency and compliance with company guidelines / policies and best practices.
Security Supervisor
First Security Services (Client - Nestlé NZ Ltd)
02.2010 - 06.2014
- Established and enforced clear safety policies to protect workers from injury.
- Monitored employee work levels and optimized performance with strategic approaches.
- Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
- Responsible for promoting safe and clean working environment.
- Led team of four to perform Security tasks.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Monitored entire facility using CCTV while simultaneously performing Reception duties.
- Trained new security officers on safety protocols and company standards.
- Demonstrated ability to think fast and remain calm under pressure.
- Managed security staff schedules for all shifts, minimizing overtime costs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Determined security budgets and identified opportunities to optimize resource utilization.
Import Supervisor/Branch Manager
Sethi Brothers
03.2005 - 12.2009
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
- Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
- Coordinated and negotiated contracts to facilitate freight movements.
- Coordinated company product shipments and international transactions to eliminate freight delays.
- Updated and maintained manuals and adhered to governmental regulations that affected product import.
- Processed customs declarations and maintained records of customs documents.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Researched and helped evaluate new potential suppliers and vendors for better service and pricing.
Education
Post Graduate Diploma in Applied Business (L-7) - Business
Whitireia Polytechnic
AucklandBachelor of Commerce - Business
GNDU University
IndiaExport Certifications
Assure Quality
Auckland, NZMPI Biosecurity Compliance
IVS
Auckland, NZSt. Johns
Auckland, NZDangerous Goods Handling
Safety And Action
Auckland, NZSkills
- Safety Standards Knowledge
- Warehouse Procedures
- MPI approved Transitional Facility Operator
- Customs Declarant with own PIN
- Budget controls
- SAP Warehouse Management Systems
- Skilled in MPI E-CERT Portal
- Regulations Compliance
- Multiple Priorities Management
- Purchasing Management
- Shipping and receiving
- Waste controls
- Distribution and warehousing
- Forklift Operations
- Staff Management
- Policy and procedure adherence
Certification
- Certified MPI Transitional Facility Operator
- Certified MPI ECERT Declarant
- Certified Customs PIN Holder
- Certified First Aider
Additional Information
Reference available upon Request
Timeline
Warehouse Manager
Nestlé New Zealand Limited
03.2017 - Current
Logistics Shipping Coordinator
Nestlé New Zealand Limited
06.2014 - 03.2017
Security Supervisor
First Security Services (Client - Nestlé NZ Ltd)
02.2010 - 06.2014
Import Supervisor/Branch Manager
Sethi Brothers
03.2005 - 12.2009
Post Graduate Diploma in Applied Business (L-7) - Business
Whitireia Polytechnic
Bachelor of Commerce - Business
GNDU University
Export Certifications
Assure Quality
MPI Biosecurity Compliance
IVS
St. Johns
Dangerous Goods Handling
Safety And Action
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