Deepak Selvakumar
South Yarra,VIC
Summary
I am an ambitious analyst with a strong desire to gain knowledge and professional experience. I have a background in customer-centric data analysis, having previously worked as a service-based specialist at Point Perfect Technology Solutions(PPTS). Currently, I am employed in the FMCG sector and am eager to leverage my creative and analytical skills. My core strengths include meticulous attention to detail, a rapid ability to learn new concepts, and the capacity to adapt and collaborate effectively with diverse teams. I am dedicated to delivering effective and professional services to both clients and internal stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Trading Manager
Coles Group
12.2021 - Current
- Managed and coordinated the total store remuneration cost line, including expenses and consumables, optimizing cost efficiency and resource allocation.
- Influenced and engaged team members across the organization to provide strategic operational support through ongoing analysis, financial modelling, planning, and forecasting.
- Successfully delivered medium-sized commercial and workforce tactical projects, ensuring alignment with objectives, timelines, and budgets.
- Collaborated with stakeholders throughout project lifecycles, maintaining open communication and strategic alignment.
- Proactively identified commercial risks and opportunities across Operations, leading cross-functional teams to implement effective risk mitigation plans.
- Complied with established internal controls and policies.
Duty Manager
Coles Group
06.2019 - 08.2021
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Mentored and supported junior staff members to apply best practices and follow procedures.
Business Analyst Intern
Builders Academy Australia
03.2020 - 07.2020
- Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
- Worked with IT team members on systems automation and advancement initiatives.
- Analyzed market, technology and industry to keep current on trends.
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
- Prepared business overview reports for clients.
- Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.
Business Analyst
Point Perfect Technology Solutions
06.2016 - 05.2017
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Generated ad-hoc reports to evaluate specific business requirements.
Education
Master of Science - Business Analytics
Latrobe University
Melbourne, VIC05.2019
Bachelor of Science - Computer Applications
Madras Christian College
Chennai, India05.2016
Skills
- Power BI
- Jira
- Tableau
- Excel
- Total Store Remuneration Cost Management
- Financial Modeling and Analysis
- Strategic Planning and Forecasting
- Stakeholder Engagement
- Cross-functional Collaboration
- Data-driven Decision Making
Certification
- Getting started with PowerBI
- PowerBI: Dashboard for beginners
- Using PowerBI with excel
Timeline
Operations Trading Manager
Coles Group
12.2021 - Current
Business Analyst Intern
Builders Academy Australia
03.2020 - 07.2020
Duty Manager
Coles Group
06.2019 - 08.2021
Business Analyst
Point Perfect Technology Solutions
06.2016 - 05.2017
Master of Science - Business Analytics
Latrobe University
Bachelor of Science - Computer Applications
Madras Christian College
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