Deepak Selvakumar
South Yarra,VIC
Summary
I am an ambitious analyst with a strong desire to gain knowledge and professional experience. I have a background in customer-centric data analysis, having previously worked as a service-based specialist at Point Perfect Technology Solutions(PPTS). Currently, I am employed in the FMCG sector and am eager to leverage my creative and analytical skills. My core strengths include meticulous attention to detail, a rapid ability to learn new concepts, and the capacity to adapt and collaborate effectively with diverse teams. I am dedicated to delivering effective and professional services to both clients and internal stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Trading Manager
Coles Group
Melbourne, VIC
12.2021 - Current
- Managed and coordinated the total store remuneration cost line, including expenses and consumables, optimizing cost efficiency and resource allocation.
- Influenced and engaged team members across the organization to provide strategic operational support through ongoing analysis, financial modelling, planning, and forecasting.
- Successfully delivered medium-sized commercial and workforce tactical projects, ensuring alignment with objectives, timelines, and budgets.
- Collaborated with stakeholders throughout project lifecycles, maintaining open communication and strategic alignment.
- Proactively identified commercial risks and opportunities across Operations, leading cross-functional teams to implement effective risk mitigation plans.
- Complied with established internal controls and policies.
Duty Manager
Coles Group
Melbourne, VIC
06.2019 - 08.2021
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Mentored and supported junior staff members to apply best practices and follow procedures.
Business Analyst Intern
Builders Academy Australia
Melbourne, VIC
03.2020 - 07.2020
- Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
- Worked with IT team members on systems automation and advancement initiatives.
- Analyzed market, technology and industry to keep current on trends.
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
- Prepared business overview reports for clients.
- Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.
Business Analyst
Point Perfect Technology Solutions
Coimbatore, India
06.2016 - 05.2017
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Generated ad-hoc reports to evaluate specific business requirements.
Education
Master of Science - Business Analytics
Latrobe University
Melbourne, VIC05.2019
Bachelor of Science - Computer Applications
Madras Christian College
Chennai, India05.2016
Skills
- Power BI
- Jira
- Tableau
- Excel
- Total Store Remuneration Cost Management
- Financial Modeling and Analysis
- Strategic Planning and Forecasting
- Stakeholder Engagement
- Cross-functional Collaboration
- Data-driven Decision Making
Certification
- Getting started with PowerBI
- PowerBI: Dashboard for beginners
- Using PowerBI with excel
Timeline
Operations Trading Manager
Coles Group
12.2021 - Current
Business Analyst Intern
Builders Academy Australia
03.2020 - 07.2020
Duty Manager
Coles Group
06.2019 - 08.2021
Business Analyst
Point Perfect Technology Solutions
06.2016 - 05.2017
Master of Science - Business Analytics
Latrobe University
Bachelor of Science - Computer Applications
Madras Christian College