DEEPIKA
Blacktown,NSW
Summary
. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Waitress and Barista
The bunker
Springwood, NSW
08.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Provided drink suggestions to customers based on their preferences.
- Informed customers of daily specials and menu changes.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Verified that all dishes served met quality expectations.
Sandwich Artist
Subway
Springwood, NSW
03.2023 - 08.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Prepared food items, such as sandwiches, salads, and drinks, according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Maintained accurate records of stock orders and deliveries.
Barista and Customer Service
The cheesesteak factory
Lawson, NSW
05.2024 - 06.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Upper Division Clerk
SBJ Senior Secondary School, Kagdana
Haryana , India, NSW
03.2022 - 02.2024
- Monitored student attendance records and reported any discrepancies to appropriate staff members.
- Created and maintained student databases, records, and files.
- Organized staff meetings and professional development sessions for faculty members.
- Collaborated with teachers to develop lesson plans for students.
- Supervised the daily operations of the school office.
RSA Marshal
GVMI
Sydney, NSW
03.2023 - 01.2024
- Monitoring Alcohol Consumption: Ensuring patrons aren't being served excessive amounts of alcohol and stopping service when necessary.
- Identifying Intoxicated Patrons: Recognizing signs of intoxication and addressing the situation, either by stopping service or removing the patron.
- Supporting Staff: Working closely with bartenders, and security staff to ensure alcohol service policies are being followed.
- Enforcing ID Checks: Verifying that all patrons consuming alcohol are of legal drinking age.
Education
Bachelor of Science -
Chodhary Devilal
Sirsa Haryana, INDIA09-2021
Master of Information Technology
APIC Parramatta
Parramatta, NSWSkills
- Customer Service
- Food safety understanding
- Safe Food Handling
- Point of Sale (POS) system operations
- Beverage Preparation
- Order Management
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Professional
Affiliations
Language acquisition
Farming
Dancing
Timeline
Waitress and Barista
The bunker
08.2024 - Current
Barista and Customer Service
The cheesesteak factory
05.2024 - 06.2024
Sandwich Artist
Subway
03.2023 - 08.2024
RSA Marshal
GVMI
03.2023 - 01.2024
Upper Division Clerk
SBJ Senior Secondary School, Kagdana
03.2022 - 02.2024
Bachelor of Science -
Chodhary Devilal
Master of Information Technology
APIC Parramatta
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