Completed Master's in social work at College of Applied Psychology.Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in Social Work Sector. Respectful and compassionate professional offering 6-year background serving community by providing guidance for clients in need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mental Health Social Worker
Northern Beaches Hospital
10.2022 - Current
Improved client mental health by implementing tailored therapeutic interventions and case management strategies.
Collaborated with interdisciplinary teams to provide optimal care and support for clients with complex needs.
Advocated for client rights within the healthcare system, ensuring equitable access to treatment options and resources.
Connected clients to appropriate resources within the community, promoting independence and selfsufficiency.
Coordinated discharge planning processes to ensure seamless transitions from institutional settings back into the community.
Participated in ongoing professional development opportunities to stay current on best practices in mental health social work field.
Assisted families in understanding their loved one''s mental health challenges, providing guidance on how best to offer support during difficult times.
Assessed clients for abuse and neglect to compile documentation for court reports.
Provided crisis intervention services, successfully deescalating situations and connecting clients with necessary supports.
Managed caseloads efficiently, prioritizing urgent matters while maintaining a high standard of care across all cases.
Independent with NCAT Guardianship Order, Financial Management Order, ACAT In-patient referral , NDIS plan review, Knowledge of Support Coordination when required and assisted patients with homelessness in finding shelter.
Social Worker & Service Specialist
Primary & Community Care Services Pty Ltd
03.2022
Working with clients to set goals, helping to assess client's holistic needs and support them with a care plan that includes guidance, referrals, and links to a range of relevant and appropriate local services, helping client's overcome barriers
Assessing and addressing Client's physical, social, and emotional needs
Connecting Client's with relevant social, welfare and community providers, Advocating and liaising with support services for client and their family
Assisting client to navigate services such as Centrelink, the NDIS, Aged Care Services or Housing
Worked as In charge of COVID Home Isolation Support service
Provided support to access service such as help with Centrelink payments and connecting with other social and welfare services
Assistance with daily living & lifestyle needs like grocery shopping, prescription delivery, and online or phone-based activities that promotes health and wellbeing
Connecting with Health professionals to meet or escalate the health care requirements and assist coordination of the clients.
Supervisor
Coles Supermarket-Edgecliff
08.2020
Set overall vision and provided team leadership
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Maintained compliance with company policies, objectives, and communication goals
Identified individual employee's unique work styles and adapted management methods
Developed training, task and process guidelines and communicated clear and concise directions to employees
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Intern/Trainee
Well Be Bulk Billing Counseling & Psychology
09.2021 - 12.2022
Co-facilitating group work (pre -requisite to one-on-one intake and support sessions)
Assessment of clients presenting to the clinic based on specific intake requirements covered in training: Psychosocial assessment Group facilitations, Triage, Telephone intake, Referral to appropriate services, Ongoing counselling
Co-facilitated in groupwork at clinic alongside registered counsellors/ psychotherapist/ psychologists.
Consultant
International Federation of Red Cross & Red Crescent Societies
01.2019
Assigned new projects and oversaw work
Conducted interviews to help determine which professionals to hire
Involved in conducting focused groups discussion, one on one interviews with beneficiaries of Earthquake Response Operation (ERO)(2015) from different remote areas of Nepal from Okhaldhunga and Ramechaap Districts
Translations of all the group discussions done in different areas to the whole team which included shelter expert from Canadian Red Cross, Global Agency final evaluation Team, IFRC project and program officers and recruited engineers from Nepal Red Cross Society
Conducted interview and information session with local government bodies and state government authorities regarding their opinion and analysis about the situation, ongoing improvement and future assistance to be received in those specific areas
Helped Shelter Expert of Canadian Red Cross with Case-Study of beneficiaries who received additional assistance being disable, widow or elderly people from specific areas
Translation and transcription of all the necessary interview questionnaire, case study, talk sessions and focus group discussions.
Support Worker
United Support Services-Glebe
09.2020 - 09.2021
Supported people with people with mental health disabilities like Autism, Schizophrenia, and intellectual impairment
Organizing Stakeholders meetings, making medical appointments, weekly reports and assisted support coordinator to prepare and amend support plans and care plans
Created employee rosters, assigned house duties and approval of time sheets, necessary information, engage in social therapy and sessions.
Education
Master of Arts Social Work -
Australian College of Applied Psychology
Sydney, New South Wales
02.2022
Bachelor of Arts, Social Work with Major in Psychology -
Tribhuvan University
12.2018
Skills
Empathy towards people, Determined and Good Listener
Creative, compassionate to listen and good observation skills
Interdisciplinary Collaboration
Community Outreach
Effective Communication
Goal Setting
Resource Coordination
Psychosocial Evaluation
Trauma-Informed Care
Multicultural Competence
Crisis Intervention
Child Welfare
Self-Care Techniques
Ethical Decision-Making
Psychoeducation
Coordinating Care
Clinical Documentation
Community Resources
Client Advocacy
Certification
First Aid Certificate
Mental Health First aid
Certificate III in Individual Support
Training in Trauma, Grief and Loss
Training in Acquired Brain Injury
Additional Information
General Counselling Client with Post Traumatic Stress Disorder, Loss and Grief, Depression and Anxiety with weekly sessions.
Demonstrated competence and counselling skills to conduct initial intake sessions with clients, assisting with face-to-face intake and telephone intake.
Participated in writing Lived Experience Article , Research and official tasks.
Languages
English
Nepali
Hindi
Urdu
Punjabi
Native or Bilingual
References
Provided upon request.
Timeline
Mental Health Social Worker
Northern Beaches Hospital
10.2022 - Current
Social Worker & Service Specialist
Primary & Community Care Services Pty Ltd
03.2022
Intern/Trainee
Well Be Bulk Billing Counseling & Psychology
09.2021 - 12.2022
Support Worker
United Support Services-Glebe
09.2020 - 09.2021
Supervisor
Coles Supermarket-Edgecliff
08.2020
Consultant
International Federation of Red Cross & Red Crescent Societies
01.2019
Master of Arts Social Work -
Australian College of Applied Psychology
Bachelor of Arts, Social Work with Major in Psychology -