DEEPIKA TIMALSINA
Epping,NSW
Summary
Dedicated, invested Social Worker with a Master's in Social Work from the College of Applied Psychology. Expertise in the Social Work Sector, offering 6 years of experience serving the community, advocating for clients' best interests, and providing compassionate guidance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mental Health Social Worker
Northern Beaches Hospital
Frenchs Forest,NSW
10.2022 - Current
- Designed and implemented personalized therapeutic interventions to enhance client mental health.
- Optimized client care outcomes through collaboration within interdisciplinary teams.
- Connected clients to appropriate resources within the community, promoting independence and self-sufficiency.
- Coordinated discharge planning processes to ensure seamless transitions from institutional settings back into the community.
- Participated in ongoing professional development opportunities to stay up-to-date with current best practices in the mental health social work field.
- Assisted families in understanding their loved one's mental health challenges, providing guidance on how best to offer support during difficult times.
- Assessed clients for abuse and neglect to compile documentation for court reports.
- Provided crisis intervention services, successfully deescalating situations and connecting clients with necessary supports.
- Managed caseloads efficiently, prioritizing urgent matters while maintaining a high standard of care across all cases.
- Managed NCAT Guardianship Order independently and executed Financial Management Order efficiently. Facilitated ACAT in-patient referrals, conducted NDIS plan reviews, and demonstrated expertise in Support Coordination. Aided individuals experiencing homelessness by securing appropriate shelters.
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into the community.
- Facilitated family therapy sessions between children, caregivers, and siblings to resolve conflicts and foster healthy relationships.
- Developed and facilitated goal-oriented psychoeducation and therapy groups to improve residents' quality of life.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Social Worker & Service Specialist
Primary & Community Care Services Pty Ltd
Thornleigh
03.2022 - 07.2022
- Working with clients to set goals, helping to assess clients' holistic needs and support them with a care plan that includes guidance, referrals, and links to a range of relevant and appropriate local services, helping clients overcome barriers.
- Assessing and addressing the client's physical, social, and emotional needs.
- Connecting Clients with relevant social, welfare, and community providers, advocating and liaising with support services for clients and their families.
- Assisting client to navigate services such as Centrelink, the NDIS, Aged Care Services, or Housing.
- Worked as In charge of COVID Home Isolation Support service.
- Provided support to access services, such as help with Centrelink payments, and connecting with other social and welfare services.
- Assistance with daily living and lifestyle needs, such as grocery shopping, prescription delivery, and online or phone-based activities, that promote health and wellbeing.
- Connecting with health professionals to meet or escalate the healthcare requirements and assist coordination of the clients.
Customer Service Representative & Supervisor
Coles Supermarket-Edgecliff
08.2020 - 04.2022
- Set overall vision and provided team leadership.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
- Maintained compliance with company policies, objectives, and communication goals.
- Identified individual employees' unique work styles and adapted management methods.
- Developed training, task, and process guidelines and communicated clear and concise directions to employees.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Intern/Trainee
Well Be Bulk Billing Counseling & Psychology
09.2021 - 12.2021
- Co-facilitating group work (prerequisite to one-on-one intake and support sessions).
- Assessment of clients presenting to the clinic based on specific intake requirements covered in training: Psychosocial assessment, Group facilitations, Triage, Telephone intake, Referral to appropriate services, Ongoing counseling.
- Co-facilitated in group work at clinic alongside registered counselors, psychotherapists, and psychologists.
Support Worker
United Support Services-Glebe
09.2020 - 09.2021
- Supported people with people with mental health disabilities like Autism, Schizophrenia, and intellectual impairment
- Organizing Stakeholders meetings, making medical appointments, weekly reports and assisted support coordinator to prepare and amend support plans and care plans
- Created employee rosters, assigned house duties and approval of time sheets, necessary information, engage in social therapy and sessions.
Consultant
International Federation of Red Cross & Red Crescent Societies
01.2019
- Assigned new projects and oversaw work
- Conducted interviews to help determine which professionals to hire
- Involved in conducting focused groups discussion, one on one interviews with beneficiaries of Earthquake Response Operation (ERO)(2015) from different remote areas of Nepal from Okhaldhunga and Ramechaap Districts
- Translations of all the group discussions done in different areas to the whole team which included shelter expert from Canadian Red Cross, Global Agency final evaluation Team, IFRC project and program officers and recruited engineers from Nepal Red Cross Society
- Conducted interview and information session with local government bodies and state government authorities regarding their opinion and analysis about the situation, ongoing improvement and future assistance to be received in those specific areas
- Helped Shelter Expert of Canadian Red Cross with Case-Study of beneficiaries who received additional assistance being disable, widow or elderly people from specific areas
- Translation and transcription of all the necessary interview questionnaire, case study, talk sessions and focus group discussions.
Education
Master of Social Work -
Australian College of Applied Psychology
Sydney, New South Wales02.2022
Skills
- Interpersonal Empathy
- Attentive Insightfulness
- Interdisciplinary Collaboration
- Psychosocial Evaluation
- Trauma-Informed Care
- Multicultural Competence
- Crisis Intervention
- Ethical Decision-Making
- Coordinating Care
- Client Advocacy
- Individual Counseling
- Clinical Documentation
Certification
- First Aid Certificate
- Mental Health First aid
- Certificate III in Individual Support
- Training in Trauma, Grief and Loss
- Training in Acquired Brain Injury
Additional Information
- General Counselling Client with Post Traumatic Stress Disorder, Loss and Grief, Depression and Anxiety with weekly sessions.
- Demonstrated competence and counselling skills to conduct initial intake sessions with clients, assisting with face-to-face intake and telephone intake.
- Participated in writing Lived Experience Article , Research and official tasks.
Languages
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Mental Health Social Worker
Northern Beaches Hospital
10.2022 - Current
Social Worker & Service Specialist
Primary & Community Care Services Pty Ltd
03.2022 - 07.2022
Intern/Trainee
Well Be Bulk Billing Counseling & Psychology
09.2021 - 12.2021
Support Worker
United Support Services-Glebe
09.2020 - 09.2021
Customer Service Representative & Supervisor
Coles Supermarket-Edgecliff
08.2020 - 04.2022
Consultant
International Federation of Red Cross & Red Crescent Societies
01.2019
Master of Social Work -
Australian College of Applied Psychology
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