A dedicated professional with experience in both clinical administration and IT helpdesk support. Skilled in using Python programming and Django framework, with technical skills in network configuration, hardware/software troubleshooting, and user account management. Experienced in managing electronic health records (EHR), leveraging data analysis tools like Microsoft Excel and SQL databases, and implementing cybersecurity practices. Skilled in using a variety of cybersecurity tools, remote support platforms, and system management applications like Office 365. Possesses strong problem-solving abilities, analytical thinking, and effective communication, with a proven track record in both individual and collaborative team environments.