Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline
Generic

SARITA TOPNO

Ingleburn

Summary

Dedicated and enthusiastic professional with a strong background in Pharmacy retail for more than 5 years of experience and a growing passion for public Health. Experienced in customer service, Medication Handling & Community health Support through work at chemist warehouse. Seeking to transition into a public health role to support community health initiative and improve patient outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Level 2 Pharmacy Assistant

Chemist warehouse
02.2023 - Current
  • Provided Advise on over the counter medicines and general health product to a diverse customer base.
  • Promoted heath products and Flu vaccination, contributing to public health initiative.
  • Provided administrative support for Pharmacist and dispensary staff ensuring smooth daily operations and patient service.
  • Handled inventory management including ordering, receiving and stock rotation of medications.
  • Boosted team profits with efficient time and resource management, focused on meeting and exceeding sale targets.
  • Trained new employees on customer service, money handling and organising strategies.
  • Very regular in attending product training from different clients.

level 2 Pharmacy Assistant

Chemist warehouse
10.2019 - 02.2023
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Merchandising attractive shelf displays with current offerings to drive store sales.
  • Serving over 100+ customers daily with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Liaising with customers, management, and sales team to better understand customer needs and recommending appropriate solutions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Education

Master of Science - Chemistry

Skills

  • Customer service and client management skills – determining and anticipating customer needs, working with customers to determine the right solution for their needs
  • Strong organizational and a time management skill
  • Multitasking ability
  • Excellent interpersonal and communication skills
  • Flexible and able to adapt quickly to a new working environment individually and within a team
  • Customer service in health care settings
  • Inventory Management
  • Proven result focus in a fast paced and high volume environment
  • Motivated and resilient individual
  • Quick learner

Certification

SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines.

Section name

  • Availability - After the confirmation need Two weeks to join
  • Reason for leaving - Far from home

Timeline

Level 2 Pharmacy Assistant

Chemist warehouse
02.2023 - Current

level 2 Pharmacy Assistant

Chemist warehouse
10.2019 - 02.2023

Master of Science - Chemistry

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SARITA TOPNO