Dejong Yeshey Choden
Room attendant, Food and Beverage attendant
Dickson,ACT
Summary
Motivated and passionate, with the intention of gaining a chance to be a part of a team where I can optimize my ability, enhance my knowledge and provide/receive quality growth, where I am constantly learning at the same time putting my knowledge and skills into practice. Hardworking and driven. I am committed to working hard and serving my clients, peers, and community.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Housekeeping Room Attendant
The Tradies and Quality Hotels
Canberra
07.2023 - Current
- The Tradies and Quality hotels
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Food and beverage all rounder
Compass Group
Canberra
06.2023 - Current
- Mastered menu knowledge, enabling accurate recommendations and prompt response to inquiries.
- Participated in ongoing training initiatives to stay up-to-date on industry trends and best practices.
- Enhanced customer satisfaction by efficiently delivering beverages to guests in a timely manner.
- Demonstrated professionalism at all times through appropriate attire, punctuality, attitude towards coworkers and customers alike.
Housekeeping and Food and Beverage
Wangchuk Academy/Hotels
02.2023 - 05.2023
- Improved customer satisfaction by implementing efficient service processes and maintaining food quality standards.
Assistant Administration officer
Rab-Zhe Tours and Travels
02.2019 - 11.2022
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
Education
Graduate Certificate - Business Administration
The Institute of International Studies (TIIS)
2024
B.A - Journalism, Psychology and Optional English
Acharya Institute of Graduate Studies, Bangalore University
India 06.2015 - 06.2018
High School Diploma -
Punakha Higher Secondary School
Bhutan 02.2013 - 12.2014
Middle School -
Chumey Middle Secondary School
Bhutan 02.2009 - 12.2012
Bhutan Olympic Committee, Bhutan. Basic Videography Training - undefined
May 2015
UNICEF and Bhutan Youth Development Fund - undefined
December 2011
UNESCO clubs - undefined
December 2010
Skills
Strong teamwork
Food safety compliance
Excellent customer service
Efficient multitasking
Organization and planning
Responsible alcohol service
Professional appearance
Teamwork and collaboration
Warm and friendly
Reliable and responsible
Attention to detail
Multitasking Abilities
Adaptable and flexible
Excellent communication
Relationship building
Time management abilities
Cleanliness standards
Interests
Reading & Writing, Cooking, making others happy,
Traveling, cleaning, engaging in activities, meeting new people and movies
Languages
English, Dzongkha, Hindi and Tibetan
Work Preference
Work Type
Part TimeContract WorkWork Location
On-SiteImportant To Me
Career advancementFlexible work hoursLanguages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Tibetan
Advanced (C1)
Dzongkha
Bilingual or Proficient (C2)
Timeline
Housekeeping Room Attendant
The Tradies and Quality Hotels
07.2023 - Current
Food and beverage all rounder
Compass Group
06.2023 - Current
Housekeeping and Food and Beverage
Wangchuk Academy/Hotels
02.2023 - 05.2023
Assistant Administration officer
Rab-Zhe Tours and Travels
02.2019 - 11.2022
B.A - Journalism, Psychology and Optional English
Acharya Institute of Graduate Studies, Bangalore University
06.2015 - 06.2018
High School Diploma -
Punakha Higher Secondary School
02.2013 - 12.2014
Middle School -
Chumey Middle Secondary School
02.2009 - 12.2012
Graduate Certificate - Business Administration
The Institute of International Studies (TIIS)
Bhutan Olympic Committee, Bhutan. Basic Videography Training - undefined
UNICEF and Bhutan Youth Development Fund - undefined
UNESCO clubs - undefined
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