Delia Trupiano
Currans Hill
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
25
25
years of professional experience
Work History
Retail Assistant
Williams - Munro Group
06.2022 - Current
- Product knowledge
- Assisting customers
- Time management
- Restocking inventory
- Sales and negotiation
- Answering customers questions and concerns
- Arranging merchandise on shelves and displays
- Operating cash registers
- Cleaning
- Opening and Close.
Retail Assistant
Dotti - Just Group
06.2024 - Current
- Product knowledge
- Assisting customers
- Time management
- Sales and negotiation
- Answering customers questions and concerns
- Arranging merchandise on shelves and displays
- Operating cash registers
- Cleaning.
Office Administrator
Veolia Environmental Services
09.2008 - 10.2012
- Assisting management with any research required
- Ensuring reports are completed and other relevant information is communicated to stakeholders in accordance with Veolia timeframes
- Recording any comments or issues that may require further investigation and informing management accordingly
- Payroll (commercial and bulk drivers)
- Raising purchase orders, goods matching, maintaining service schedule
- Compliance RTA reports
- Reception duties
- Data Entry
- Inbox email management
- Customer service requests by phone/email
- Monthly Invoices
- Adhoc admin tasks
- Liaising with various departments to achieve mutual goals.
Resource Recovery Sales Admin Support
Veolia Environmental Services
11.2006 - 09.2008
- Assisting with Debtors & Creditors
- Running reports for transfer stations
- Weighbridge invoicing for external and internal customers
- Various office duties.
Billing Admin Support
Veolia Environmental Services
01.2005 - 11.2006
- Data Entry
- Filing maintenance
- Gross profit margin reporting
- Meeting deadlines with reporting
- Various office duties.
Customer Service
Veolia Environmental Services
08.2003 - 01.2005
- Liaising with internal & external customers
- COD sales
- Gross profit margin reporting
- Telephone bookings
- Filing maintenance
- Various office duties.
Pharmacy Assistant
Fairfield AAA Chemist
01.2000 - 01.2002
- Providing quality care & assistance
- Customer service
- Money handling
- General Chemist duties.
Education
Emergency Evacuation, Portable Fire Extinguisher & Hosereel Training Course -
Extinguisher Services Pty Ltd
01.2010
Certificate III in Waste Management -
Sustainable Learning
01.2009
Certificate II in Business (Office Administration) -
Granville TAFE
01.2001
Skills
- Demonstrated ability to work effectively in team environments, liaising with Management, Clients & staff at all levels
- High level of enthusiasm and commitment to successfully work toward individual and company goals
- Willingness and ability to adapt to new environments
- More than fifteen years’ experience with Veolia in various roles
- Able to work well under pressure and meet deadlines
- Loyalty
- Bilingual - English & Spanish
- Microsoft Office
- Salesforce
- SAP Software
- Nspos
- Customer Assistance
References
- Scott Bond, 0417 485 646, General Manager Commercial Services NSW, Veolia Environmental Services
- Jim Hennessy, 0429 128 368, Sales Manager Resource Recovery, Veolia Environmental Services
- Brendan Moss, 02 9841 2944, Commercial Manager, Veolia Environmental Services
- Lisa Derksen, 028279 3253, Store Manager, Williams - Munro Group
Timeline
Retail Assistant
Dotti - Just Group
06.2024 - Current
Retail Assistant
Williams - Munro Group
06.2022 - Current
Office Administrator
Veolia Environmental Services
09.2008 - 10.2012
Resource Recovery Sales Admin Support
Veolia Environmental Services
11.2006 - 09.2008
Billing Admin Support
Veolia Environmental Services
01.2005 - 11.2006
Customer Service
Veolia Environmental Services
08.2003 - 01.2005
Pharmacy Assistant
Fairfield AAA Chemist
01.2000 - 01.2002
Emergency Evacuation, Portable Fire Extinguisher & Hosereel Training Course -
Extinguisher Services Pty Ltd
Certificate III in Waste Management -
Sustainable Learning
Certificate II in Business (Office Administration) -
Granville TAFE
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