Delphine McGee
Redlynch,QLD
Summary
Compassionate Disability Support Worker known for high productivity and efficient task completion. Skilled in developing personalized support plans, implementing effective communication strategies, and managing time effectively to meet individual needs. Excel in empathy, active listening, and problem-solving to enhance the quality of life for those supported. Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
Overview
27
27
years of professional experience
Work History
Disability Support Worker
Capa Care
Cairns, QLD
03.2022 - 04.2024
- Tracked patient or client care and followed through to provide service effectiveness.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Collaborated with community workers to implement exciting social activity programs within facility.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Cleaner
Nuli Clean
Cairns, QLD
01.2021 - 03.2023
- Cleaned and sanitized bathrooms, kitchens, and other similar areas according to established protocols.
- Cleaned windows inside and out, fans, and air conditioning filters in private elderly homes and retirement homes.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Retail Worker
Car Rental Call Centre
Canberra, ACT
04.1997 - 02.1999
- Informed regular customers of new products or services and price changes.
- Processed customer reservations and payments.
- Explained the terms of rental agreements to customers.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Processed rentals and collected associated payments.
- Provided directions and assistance with loading luggage into cars.
- Processed exchange requests in computer system.
Education
Certificate of Technical Studies - Secretarial Studies And Office Administration
Canberra Institute of Technology
Canberra, ACT08-1998
Skills
- Housekeeping skills
- Client advocacy
- Medication schedules
- Hygiene assistance
- Personal care
- Physical assistance
- Disability awareness
- Care coordination
- Personal care assistance
- Meal planning
- Documentation and reporting
- First aid and CPR
- Cultural awareness
- Medication organization
- Long-term care
- Housekeeping and meal preparation
Timeline
Disability Support Worker
Capa Care
03.2022 - 04.2024
Cleaner
Nuli Clean
01.2021 - 03.2023
Retail Worker
Car Rental Call Centre
04.1997 - 02.1999
Certificate of Technical Studies - Secretarial Studies And Office Administration
Canberra Institute of Technology
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