Delroy Kasawaya
Kellyville,NSW
Summary
Proactive professional with a background in Customer service personal care and logistics. Known for attention to detail and strong problem-solving skills, consistently enhancing client satisfaction and safety in various environments.
Overview
6
6
years of professional experience
Work History
Personal Care Worker
Help up
Kellyville, NSW
02.2026 - Current
- Supported clients in daily living activities and personal hygiene to enhance their quality of life.
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to enhance client well-being.
- Ensured clean and safe environment for clients, promoting their well-being.
- Monitored and documented client health status and changes in condition.
Delivery Driver
Veridia
Glendenning, NSW
06.2026 - 08.2026
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Delivered packages to various locations in a timely manner.
- Followed planned routes to ensure on-time deliveries.
- Maintained accurate delivery and pickup records to support operational efficiency.
- Operated delivery vehicles safely and efficiently.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Resolved customer complaints through direct engagement, fostering trust and loyalty with effective and knowledgeable responses.
Customer Service Cashier
Bunnings
Castle Hill, NSW
03.2020 - 04.2026
- Handled cash, credit, and gift card transactions securely.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with product inquiries and store navigation.
- Recommended, selected, located, and obtained products to meet customer needs.
Disability Support Worker
Achieve Australia
Macquarie park, NSW
06.2023 - 11.2025
- Assisted clients in developing self-care skills to promote independence and well-being.
- Communicated effectively with clients, families, and multidisciplinary teams.
- Maintained accurate records of client progress to inform care strategies.
- Ensured compliance with health and safety regulations in all activities.
- Transported clients to appointments and social events to enhance community engagement.
- Cleaned and organized living spaces to enhance client comfort and safety.
Education
Diploma of Social Sciences -
Western Sydney University
Sydney, NSW05-2023
High School Diploma -
Marian Catholic College
Griffith, NSW10-2021
Skills
- Client support
- Daily living support
- Patient care
- Client health assessment
- Documentation
- Safety compliance
- Customer service
Timeline
Delivery Driver
Veridia
06.2026 - 08.2026
Personal Care Worker
Help up
02.2026 - Current
Disability Support Worker
Achieve Australia
06.2023 - 11.2025
Customer Service Cashier
Bunnings
03.2020 - 04.2026
Diploma of Social Sciences -
Western Sydney University
High School Diploma -
Marian Catholic College