DEMA LHAMO
Canberra,ACT
Summary
I completed my Master of Social Work in December 2023 with a strong desire to make a positive difference in` people's lives. Currently, I am looking for a challenging role as a Social Worker. With my prior experience, my goal is to contribute compassionately to the well-being of children and families and to work with people to find solutions to their problems. It is my passion to help vulnerable people cope with problems by providing services to people looking into their safety and fostering a nurturing environment. I am confident that my skills and experience align perfectly with the requirements of this role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Samy Care ACT Pty Ltd
Canberra, ACT
01.2022 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance
- Manage challenging behaviours through positive reinforcement techniques
- Assist clients with activities of daily living such as eating, dressing, and grooming
- Transport clients to appointments, social events, and other activities as needed.
Intake Case Worker
Child And Youth Protection Services
Canberra, ACT
01.2024 - 02.2024
- Improved client satisfaction by efficiently managing case intake and assessment processes
- Enhanced service delivery by maintaining accurate and up-to-date client records
- Assessed reports of alleged abuse and neglect of children and young people
- Assessed the risk of harm to the children by gathering additional information
- Communicated with external agencies to ensure the safety and well-being of the children
- Collaborated with multidisciplinary teams to undertake a holistic assessment of the strengths, protective factors and risks to children and young people.
Triage Officer
Uniting Care Kippax
Canberra, ACT
05.2023 - 08.2023
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives
- Managed resources effectively, prioritizing resource allocation for maximum impact on departmental goals
- Assist clients and provided services including food, and vouchers to families who were in crisis
- Identified the needs of the service users promptly and efficiently and made referrals
- Provided short-term case coordination to help manage immediate ongoing issues.
Teacher III
- Regular teaching
- Served as staff secretary in the school
- Maintain the health record for needy students
- Served as health coordinator
- Scoutmaster.
Teacher II
- Regular Teaching
- Teacher in charge of the Science Department
- Contributed and participated in writing Primary Science Curriculum (Years 4,5 &6)
Education
M.D. Master of Social Work -
Australian Catholic University
12.2023
M.D. Master of Educational Studies -
University of Canberra
06.2021
Bachelor of Science Bachelor of Education -
Samtse College of Education
11.2009
Skills
- Effective communication: Active listening skills, good in oral and written language
- Cultural responsiveness via compassion and empathy
- Good teamwork and leadership skills
- Hardworking and willing to learn new things
- Resilience and perseverance
- Good critical thinking skills and strong work ethic
- Good understanding of Trauma-informed care approach and case analysis
- Manage crisis intervention and conduct risk assessment
- Multilingual- English, Hindi, Dzongkha, Nepali
Certification
- CPR and First Aid Certificate.
- Certificates in Domestic and Family Violence Foundation Training.
- Certificate in Connect for Safety.
- Certificate in NDS Disability Induction.
- Certificate in Cumulative Harm and Neglect.
- Aboriginal and Torres Strait Islander Awareness.
- Manual Handling.
Clinical Placements
- 08/07/23, 11/10/23, Child and Youth Protection Services (CYPS), Therapeutic Assessment Team, Canberra, ACT, 500
- 08/15/22, 11/28/22, Kippax Uniting Church, Healthy Ageing, Canberra, ACT, 500
- 06/01/07, 12/17/07, Lobesa Lower Secondary School, Bhutan, 6 months
- 02/01/06, 12/17/06, Shingner Primary School, Bumthang, Bhutan, 6 months
References
- Mrs. Aimee Kent, Community Relationship Minister, Uniting Care Kippax, Aimee.Kent@kippax.org.au, 0418216028
- Mr. Darren Winn, Intake Case Management Team Leader, Child and Youth Protection Services (CYPS), darren.winn@act.gov.au, 0411774805 OR
- Mrs Jenny Parker, Therapeutic Assessor, Child and Youth Protection Services (CYPS), Jenny.parker@act.gov.au, 0434427495
Timeline
Intake Case Worker
Child And Youth Protection Services
01.2024 - 02.2024
Triage Officer
Uniting Care Kippax
05.2023 - 08.2023
Disability Support Worker
Samy Care ACT Pty Ltd
01.2022 - Current
Teacher III
Teacher II
M.D. Master of Social Work -
Australian Catholic University
M.D. Master of Educational Studies -
University of Canberra
Bachelor of Science Bachelor of Education -
Samtse College of Education
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