Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Demelza Smith

Pyrmont,New South Wales

Summary

As a young hardworking professional with a strong background in customer service at Hungry Jack's and looking to further enhance customer satisfaction through my effective communication and attention to detail. I am skilled in cash handling and inventory management, consistently contributing to team success and operational efficiency.


I am a organized and dependable candidate able to successfully manage multiple priorities with a positive attitude. In my crew member role at Hungry Jacks I often take on added responsibilities to meet team goals and crew objectives.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Team Member

Hungry Jack's
02.2025 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Increased overall efficiency by promptly restocking supplies as required during shifts.
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.

Team Member

Kentucky Fried Chicken
03.2023 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Education

Beauty Services/Nail Technician

TAFE Ultimo
Ultimo NSW
12-2025

High School Diploma -

Canterbury Girls High School
Canterbury NSW
12-2024

Skills

  • Customer service
  • Customer engagement
  • Multitasking and organization
  • Attention to detail
  • Cash handling
  • Teamwork and collaboration
  • Verbal and written communication
  • Inventory management

Certification

Record of Statement of Attainment(ROSA)

Timeline

Crew Team Member

Hungry Jack's
02.2025 - Current

Team Member

Kentucky Fried Chicken
03.2023 - 09.2023

Beauty Services/Nail Technician

TAFE Ultimo

High School Diploma -

Canterbury Girls High School

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Demelza Smith