Summary
Overview
Work History
Education
Skills
Timeline
Generic

Demi xenakis

Newcastle,NSW

Summary

Dynamic and results-driven professional with extensive experience as a Sole Trader for Uber Eats, excelling in customer service and relationship building. Proven ability to enhance customer satisfaction through effective problem-solving and time management. Recognized for maintaining professionalism and achieving high customer satisfaction ratings while managing multiple deliveries efficiently.

Offering solid understanding of entrepreneurial principles and readiness to learn and grow in dynamic environment. Brings aptitude for financial planning and customer service, ensuring seamless operations and client satisfaction. Ready to use and develop analytical and negotiation skills in any role.

Reliable and customer-focused individual with exceptional navigational skills and commitment to timely service. Possesses deep understanding of local routes and traffic patterns, alongside proficiency in GPS technology and mobile apps. Dedicated to ensuring accurate and prompt deliveries that enhance customer satisfaction.

Developed strong logistical and customer service skills in dynamic and fast-paced environment. Efficient in route planning and problem-solving with focus on delivering exceptional service. Seeking to transition into new field, leveraging abilities to manage time effectively and provide outstanding customer interactions.

Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp restaurant operations and deliver high-quality service. Ready to use and develop strong communication and multitasking skills in any role.

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Overview

3
3
years of professional experience

Work History

Sole Trader

Uber Eats
01.2025 - Current
  • Delivered exceptional customer service by promptly addressing concerns and resolving issues effectively.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Increased repeat business by providing friendly and professional service to customers.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Built a loyal clientele by consistently exceeding their expectations through personalized services.
  • developed a loyal customer base through exceptional service and quality.
  • successfully managed all aspects of a thriving sole trader business.
  • consistently received positive customer feedback.

Sole Trader

Door Dash
03.2023 - 01.2024
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Assisted in resolving customer complaints or concerns regarding late or missing deliveries.

Waitress

Down Town Beruit
04.2022 - 11.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Yeah 10 Completion -

Wallsend High
Wallsend, NSW

Skills

  • Leadership qualities
  • Microsoft outlook
  • Portfolio management
  • Order management
  • Trading operations
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Relationship building
  • Self motivation
  • Client relations
  • Know your customer

Timeline

Sole Trader

Uber Eats
01.2025 - Current

Sole Trader

Door Dash
03.2023 - 01.2024

Waitress

Down Town Beruit
04.2022 - 11.2022

Yeah 10 Completion -

Wallsend High
Demi xenakis