Dempsey Scanlan
Flagstone,QLD
Summary
Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors. Hardworking Storeperson with reliable, safety-conscious mindset and 13 years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading and unloading trucks and order picking and packing. Productive Storeperson demonstrating skills in Warehouse and Production. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Storeperson
Volvo Trucks Australia Pty Ltd
Brisbane, Queensland
06.2011 - Current
- Received and processed incoming stock items according to established procedures.
- Identified, labelled and tracked inventory with computerised systems.
- Operated forklifts and other material handling equipment in a safe manner.
- Organised warehouse space for efficient storage of goods.
- Assisted in cycle counting activities to ensure accurate inventory records.
- Ensured accuracy of orders prior to dispatch.
- Unloaded and loaded trucks with appropriate loading equipment.
- Identified order discrepancies and damaged items and notified supervisor.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Prepared packages for shipping and determined most economical shipping methods.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Prepared documentation to track and report on damaged or missing items.
- Monitored merchandise received and shipped from facility in computer system.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Used scanners to track parcel information, condition or receipt.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Maintained cleanliness of the warehouse environment at all times.
Airline Customer Service Agent
Royal Brunei Airlines
Brisbane, Queensland
09.2005 - 11.2010
- Assisted customers with ticketing, seating, and baggage handling requirements.
- Followed company policies and procedures related to customer service operations at all times.
- Performed check-in procedures for both domestic and international flights.
- Advised passengers of any changes or delays in their scheduled flights.
- Assisted customers with ticket purchases, trip planning, pricing and scheduling.
- Resolved customer complaints in a timely manner.
- Answered inquiries regarding airline services including rates, routes, schedules, travel regulations.
- Checked luggage for proper weight distribution according to aircraft specifications.
- Processed refunds, exchanges, and upgrades when necessary.
- Greeted passengers and provided information about departure and arrival times.
- Filed reports of passenger complaints or incidents that occurred during travel process.
- Responsible for ensuring all payment transactions are processed correctly before issuing tickets.
Education
GED -
Catholic Senior College
Samoa12-2006
High School Diploma -
St Josephs College
Samoa11-2005
Skills
- Warehouse Safety
- Packaging and Labeling
- Loading and Unloading
- LF & LO Machine Operator with both Licenses
- Certificate III in Warehouse Operations
- Picking and Packing using Order Picker(LO)
- Replenishing goods to and from racking using High Reach(LF)
- Fast put away of pallets on to locations up 10 meters high
- Certified Forklift Driver
- Warehouse Software Systems
- Forklift Operation
- Quick and Efficient container Unloading
- Open Driver's License
- LF & LO Licenses
- Experience in SAP Warehousing computer system
- Experience in using RF Scanners
- Order Picking
- Barcode Scanning
- Shipping and Receiving
- Punctual and Reliable
- Teamwork and Cooperation
- Attention to Detail
- Self-Motivated and Independent
Certification
- Certificate III in Warehousing Operations
- Forklift License High Reach(LF)
- Order Picker License (LO)
- Open Drivers License
Languages
English
Professional
Samoan
Professional
References
Alex Scodellaro Volvo Warehouse Supervisor, Wacol QLD. Mobile: 0499350801
Jacinda Cook Royal Brunei Airlines Supervisor, Brisbane QLD. 1300 721 271
References
References available upon request.
Timeline
Warehouse Storeperson
Volvo Trucks Australia Pty Ltd
06.2011 - Current
Airline Customer Service Agent
Royal Brunei Airlines
09.2005 - 11.2010
GED -
Catholic Senior College
High School Diploma -
St Josephs College
- Certificate III in Warehousing Operations
- Forklift License High Reach(LF)
- Order Picker License (LO)
- Open Drivers License
Similar Profiles
Cooper OrrockCooper Orrock
Applications Engineer at Volvo Trucks AustraliaApplications Engineer at Volvo Trucks Australia
Eszter Szekely-PinterEszter Szekely-Pinter
<p>Credit and Collection Manager </p> <p></p> at Volvo Group Trucks Hungary - Volvo Trucks, Renault Trucks<p>Credit and Collection Manager </p> <p></p> at Volvo Group Trucks Hungary - Volvo Trucks, Renault Trucks
Ramona AleRamona Ale
CREDIT OFFICER at Volvo Group Australia Pty LtdCREDIT OFFICER at Volvo Group Australia Pty Ltd