Dene O'Farrell
North Lakes,QLD
Overview
13
13
years of professional experience
Work History
Customer Service Officer
Department of Human Services
08.2016 - 10.2016
- Call centre environment
- Use of softphone software, handling of sensitive information, student claims, etc.
Supervisor/Waiter
Bob Brown Catering
08.2011 - 08.2015
- Cash Handling
- Food handling
- Catering
- Site management
Census Field Officer
Australian Bureau of Statistics
08.2016 - 11.2024
- Safe handling and gathering of private information
- Time management
- Problem solving and dispute handling
Lead Painter
Kemlan Fireplaces
03.2020 - 05.2024
- Painting and Sanding/Finishing section area lead, in charge of 4 others
- In charge of adherence to manufacturing deadlines, ensuring team is working efficiently and to quality standards
- In spare time coded computer program for packing section which streamlined a process that used to take 1-2 hours to only take 5-10 minutes
- Worked in packing section during painting down time by choice to keep busy and productive and ensure smooth workflow
- HPLV Spray Painting, Sandblasting
General Labourer
Radical Restorations
10.2017 - 01.2020
- Pre-paint preparation of vehicles (orbital sanding, wet/dry hand sanding, bog/filling etc.)
- General labour around shop, housekeeping etc.
Promotional (Host, Guest List Functions)
The Met Brisbane
03.2015 - 09.2017
- Greet customers upon arrival
- Ability to lead a small team to complete tasks toward a deadline
- Hosting abilities
- Social media marketing
Education
Skills
- Strong customer service skills, understanding of advanced vocabulary
- Spray painting, sandblasting, power tools and other machine tools
- Strong technological understanding, strong aptitude with computers and other systems
- Able to work as part of an established team and independently
- High physical fitness levels and health
- Understand how to prioritize duties and complete towards a deadline
- Strong understanding of WHS policies and procedures
- Ability to lead and train others
- Quality control monitoring
- Time management abilities
References
- Troy Inglis, Radical Restorations, 0461 011 658, Shop Supervisor
- Laura Palmer, Department of Human Services, 0468 866 549, Training Supervisor
- Darren McInerney, Kemlan Fireplaces, 0413 544 789, Manager
Timeline
Lead Painter
Kemlan Fireplaces
03.2020 - 05.2024
General Labourer
Radical Restorations
10.2017 - 01.2020
Customer Service Officer
Department of Human Services
08.2016 - 10.2016
Census Field Officer
Australian Bureau of Statistics
08.2016 - 11.2024
Promotional (Host, Guest List Functions)
The Met Brisbane
03.2015 - 09.2017
Supervisor/Waiter
Bob Brown Catering
08.2011 - 08.2015