Denham Abeydeera
Boondall,QLD
Summary
I am a competent bus driver and coach captain with over 5 years experience in the trucking and distribution industry. I transitioned to passenger transportation 12 months ago. I demonstrate exceptional navigation skills in both metro and rural areas and maintain an outstanding driving record. I am committed to customer satisfaction and safety, consistently delivering prompt and efficient services. I thrive in a fast-paced environment, effectively managing pressure while fostering positive relationships with colleagues and customers.
Overview
11
11
years of professional experience
Work History
Coach Captain
Greyhound Australia
Brisbane, QLD
02.2025 - Current
- Providing safe, enjoyable, and seamless journeys to communities across the city, coast, and country through inclusive and sustainable actions.
- Upholding Greyhound standards through a commitment to outstanding customer service and consistent reliability on all services.
- Showcasing the Greyhound brand via superior personal presentation, and ensuring coaches remained impeccably clean at all times.
- Executing administrative tasks as required, including passenger statistics, pre-start documentation, logbook completion, fault sheets, and precise journey records.
- Ensuring compliance with road rules, operational processes including pre-starts, ticketing, incident reporting, and passenger manifest and freight consignment procedures.
- Complying with roster standards, involving shift work, and nights away from the home base.
Charter Bus Driver
Alston Coaches
Braeside, Vic
07.2024 - 02.2025
- Operating various Mercedes-Benz Irizar model buses.
- Carrying out comprehensive inspections both pre and post-travel, guaranteeing passenger transport safety.
- Maintaining an impeccable appearance of oneself and the coach.
- Envisioning and outlining the route prior to daily departure.
- Delivering courteous and positive customer experiences to all passengers.
- Contributing as a member of the driver team, as well as working individually as necessary.
Truck Driver
Leo Transport
Dandenong, Vic
06.2017 - 07.2024
- Updating work logs daily while tracking all deliveries via manifest.
- Verifying manifest accuracy against load specifications to ensure precise deliveries.
- Returning cash from COD customers to warehouse by next day.
- Maintaining consistent communication between warehouse and customers for smooth operations.
- Adhering to company procedures, safety regulations, and traffic laws in all activities.
- Reporting damaged or incorrectly packaged goods promptly to warehouse for resolution.
- Issuing credit notes for all damaged goods to streamline inventory management.
- Conducting daily inspections of truck mechanical condition and safety features.
Tow Truck Driver
Auto Demex
Dandenong, Vic
01.2015 - 07.2017
- Conducting daily inspections of the vehicle through routine checks.
- Coordinating with the dispatcher for a timely breakdown response.
- Operating the tow truck to connect and transport vehicles to designated locations.
- Ensuring safe towing using chains, winches, and additional equipment.
- Speaking with customers to learn details of the vehicle's problems and explaining resolutions.
- Being helpful and polite with customers who may be anxious, angry, or otherwise upset.
- Having a clear knowledge of the road and surrounding area.
Education
Diploma - Information Technology
Spherion Institute
Melbourne, VIC03-2002
Repairs & Upgrade of Personal Computers - Computer Repairs and Upgrade
Vision Fix Software & Support Pty Ltd
Melbourne, VIC02-2001
Microsoft Certified Systems Engineer - Information Technology
Box Hill Institute of TAFE
Box Hill, VIC06-2000
Microsoft Certified Systems Engineer - Information Technology
Holmesglen Institute of TAFE
Melbourne, VIC02-1999
Skills
- Heavy vehicle driver license – 146 446 368
- Industry authority – 146 446 368
- Working with children - 2539232-1
- Vehicle operation and inspection
- Customer service
- Attention to detail
- Personable and friendly
- Problem solving and conflict resolution
- Incident reporting
- Incident reporting
- Time management
Referees
- Referees can be provided on request.
Timeline
Coach Captain
Greyhound Australia
02.2025 - Current
Charter Bus Driver
Alston Coaches
07.2024 - 02.2025
Truck Driver
Leo Transport
06.2017 - 07.2024
Tow Truck Driver
Auto Demex
01.2015 - 07.2017
Diploma - Information Technology
Spherion Institute
Repairs & Upgrade of Personal Computers - Computer Repairs and Upgrade
Vision Fix Software & Support Pty Ltd
Microsoft Certified Systems Engineer - Information Technology
Box Hill Institute of TAFE
Microsoft Certified Systems Engineer - Information Technology
Holmesglen Institute of TAFE
Similar Profiles
Steven LawsonSteven Lawson
Coach Captain at Greyhound AustraliaCoach Captain at Greyhound Australia
Arshdeep SinghArshdeep Singh
Kitchen team member at the crown and greyhoundKitchen team member at the crown and greyhound
Eric BradleyEric Bradley
Motor Coach Operator at Greyhound Lines, Inc.Motor Coach Operator at Greyhound Lines, Inc.
Loren KnowlesLoren Knowles
Store Assistant at CPAP DirectStore Assistant at CPAP Direct
Nicholas TassellNicholas Tassell
Support Worker at Accessible and Short Term AccommodationSupport Worker at Accessible and Short Term Accommodation