Assisting in patient care as directed by nursing & medical staff i.e. changing/rolling of patients who are unable to shower, changing clothes & toileting
Patient transport i.e. moving patients to & from various departments & wards utilising a mobile bed or wheelchair.
Hygiene & Cleaning - cleaning & sanitizing patient areas, managing waste, maintaining cleanliness of the wards.
Support for Staff - performing manual support for nursing & medical staff i.e. moving patients from bed to x-ray table.
IMPORTANT SKILLS:
Strong communication & interpersonal skills
Ability to work independently & as part of a team.
Physical fitness & strength
Attention to detail
Commitment to high standards of hygiene & cleanliness
DISABILITY SUPPORT WORKER
Break-Thru
DUBBO, NSW
02.2019 - 11.2021
Assisted individuals with daily living activities & personal care needs.
Maintained accurate documentation of client progress & incidents in system records.
Built trusting relationships with clients to foster a supportive environment.
Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
Assisted clients with activities of daily living such as eating, dressing, and grooming.
Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
Communicated regularly with families of disabled individuals regarding care plans and updates.
Managed challenging behaviors through positive reinforcement techniques.
CUSTOMER SERVICE ASSISTANT
Big W
DUBBO, NSW
03.2018 - 10.2018
Assisted customers with product inquiries and service requests.
Maintained store displays and ensured product availability.
Monitored stock levels and reported shortages to management.
Greeted customers in a friendly manner and assisted with their inquiries.
Met or exceeded customer service metrics by providing excellent customer support.
Adhered to security measures in connection with loss prevention
SALES ASSISTANT
Prouds Jewellers
DUBBO
06.2017 - 12.2017
Short terms contract cover the Christmas period.
Assisted customers in selecting jewelry based on preferences and occasions.
Maintained accurate inventory records and organized stock displays effectively.
Processed sales transactions using point-of-sale systems efficiently.
Handled customer inquiries and resolved issues professionally and promptly.
Supported promotional activities by setting up displays for new collections.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided assistance with product selection.
Assisted customers with returns, exchanges and refunds.
Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
BAR STEWARD
RSL Club
DUBBO
02.2017 - 06.2017
Managed bar operations during peak hours to ensure smooth service.
Prepared and served a variety of beverages to club members.
Maintained cleanliness and organization of the bar area at all times.
Assisted in training new staff on bar procedures and customer service standards.
Engaged with customers to provide a welcoming and friendly atmosphere.
Stocked supplies and monitored inventory levels for timely replenishment.
Handled cash transactions and maintained accurate till records daily.
Provided excellent customer service by responding promptly to customer inquiries and requests.
TAB & Keno attendant
Front door & security attendant
OPERATIONS MANAGER
Macquarie Bowling Club
DUBBO
08.2010 - 09.2015
Managed daily operations to ensure smooth club functioning and member satisfaction.
Supervised staff, providing guidance and support to enhance team performance.
Coordinated events, including tournaments and social gatherings for club members.
Monitored inventory levels, ensuring adequate supplies for daily activities and events.
Ensured compliance with health regulations, maintaining a safe environment for all members.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Built strong operational teams to meet process and production demands.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Analyzed data from daily reports to identify trends in production performance metrics.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Education
High School Diploma -
Higher School Certificate
Delroy High School
12-1987
REFERENCES:
Chris Pychtin (Former) Customer Manager & Team Leader-Break Thru - Mobile: 0417 409 898