Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Unopa Gasva

SURFERS PARADISE

Summary

Dynamic and dedicated professional with a friendly demeanor and strong problem-solving skills, honed at Goldcoast Hospital. Proven track record in enhancing guest satisfaction through exceptional customer service and meticulous attention to detail in housekeeping roles. Adept at teamwork and collaboration, ensuring smooth operations and a welcoming environment.

Overview

11
11
years of professional experience

Work History

Wardsman

Goldcoast Hospital
11.2021 - Current

Customer service

Patient handling

Patient transfers & Discharge

Pathology and Pharmacy runs

Housekeeping

Houseman/ Stores Person

Meriton Suites Southport
02.2018 - 10.2021
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.

Houseman/ Storesperson

Star Casino Goldcoast
03.2014 - 09.2017
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.

Education

Certificate IV - University Foundation ( Art & Design)

Queensland Institute of Technology
Brisbane, QLD
01.2007

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Accomplishments

I'm an active Fine artist Affiliated with Royal Queensland Art society...Broadbeach where I have taken part in thier art exhibitions

Timeline

Wardsman

Goldcoast Hospital
11.2021 - Current

Houseman/ Stores Person

Meriton Suites Southport
02.2018 - 10.2021

Houseman/ Storesperson

Star Casino Goldcoast
03.2014 - 09.2017

Certificate IV - University Foundation ( Art & Design)

Queensland Institute of Technology
Unopa Gasva