Denise Bolger
Clovelly
Summary
I am motivated with an engaging personality and flexible approach. I am friendly,enthusiastic and reliable. Ivtakes pride in providing excellent customer service and creating memorable experiences for customers. I am skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. I maintain focus and a positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Primary School Teacher
Department Of Education
09.2021 - 11.2023
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Maintained positive and professional classroom environment throughout school year.
- Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.
Farmer's Helper
JMurphy Family Farm
01.2016 - 09.2023
- Performed regular maintenance to keep farm equipment in safe working order.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Operated farm equipment such as tractors, trailors and trucks with extreme care and precision.
Babysitter
Doyle Family
02.2017 - 02.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Receptionist
Ferrybank Caravan Park
04.2019 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
Pool Beach Lifeguard & Swim Teacher
Wexford County Council
01.2015 - 03.2022
- Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
- Responded promptly to emergencies on beach and in water, administered first aid and CPR and coordinated hospital transportation.
- Provided exceptional customer service to visitors by addressing inquiries promptly and professionally.
- Enhanced swimmer safety through vigilant monitoring of beach activities and enforcing beach regulations.
- Conducted daily weather observations to provide accurate information for beachgoers, influencing safer decision making.
- Maintained up-to-date knowledge of lifesaving techniques through continuous professional development initiatives and certifications renewals.
- Patrolled beach to check on beach-goers and identify unauthorized activities such as alcohol use.
- Implemented creative approaches to teaching fundamental swimming techniques while keeping students engaged throughout the entire lesson process.
Waitress and front of house
Deuce Sports Bar & Grill , Wrigleyville, Chicago.
05.2019 - 09.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Education
120HR Course - TESOL/ TEFL
World Tesol Academy
Sydney, NSW12.2023
Master of Education - Primary Educatio
Hibernia College Dublin
Dublin, Ireland11.2022
Bachelor of Arts - Joint Honors International Languages
Dublin City Univercity
Ireland11.2019
High School Diploma -
FCJ Secondary School
Wexford, Ireland06.2016
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Decision making
Certification
- Working with children check
- First aid/Anaphalaxis and CPR Certification
- NSW Driver License
- Police check
- Barista Course
- Qualified Swimming teacher and Pool Lifeguard
Languages
French
Limited Working
Irish
Native or Bilingual
English
Native or Bilingual
Timeline
Primary School Teacher
Department Of Education
09.2021 - 11.2023
Waitress and front of house
Deuce Sports Bar & Grill , Wrigleyville, Chicago.
05.2019 - 09.2019
Receptionist
Ferrybank Caravan Park
04.2019 - 04.2022
Babysitter
Doyle Family
02.2017 - 02.2023
Farmer's Helper
JMurphy Family Farm
01.2016 - 09.2023
Pool Beach Lifeguard & Swim Teacher
Wexford County Council
01.2015 - 03.2022
120HR Course - TESOL/ TEFL
World Tesol Academy
Master of Education - Primary Educatio
Hibernia College Dublin
Bachelor of Arts - Joint Honors International Languages
Dublin City Univercity
High School Diploma -
FCJ Secondary School
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