Denise Huang
Sunshine Coast,NSW
Summary
Dynamic professional with a proven track record at Info Master Technology, enhancing customer satisfaction and leading a high-performing sales team. Skilled in office administration and fostering long-term relationships, I excel in organization and client relations, driving continuous improvement and productivity across teams.
Overview
27
27
years of professional experience
Work History
Receptionist
Herbalance
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Project Coordinator
Nauru Public Health
02.2008 - 03.2011
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Sales Director
Info Master Technology
01.1998 - 01.2008
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
Education
Bachelor of Arts - Business Management
Phlippin University
Taiwan 04-1995
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Scheduling
- Greeting and seating clients
- Data inputting
- Office administration
- Schedule management
Timeline
Receptionist
Herbalance
01.2022 - Current
Project Coordinator
Nauru Public Health
02.2008 - 03.2011
Sales Director
Info Master Technology
01.1998 - 01.2008
Bachelor of Arts - Business Management
Phlippin University
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