Summary
Overview
Work History
Education
Skills
Timeline
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DENISE PHAM

Eagle Heights,QLD

Summary

With over 2 years of experience in warehousing, I have become a confident and quick learner to the tasks given to me. I have a good understanding of the warehouse processes/ procedures. I possess a results oriented spirit with an aim to provide high quality. I believe that I can further develop my skills and add value to the business that I join. I am dependable & hard working, flexible, results orientated & ambitious employee. Whilst also being an organized and motivated employee eager to seek new opportunities and expand my skills.

Overview

6
6
years of professional experience

Work History

Gaming Attendant

Fairfield Hotel
03.2023 - Current
  • Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
  • Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.

Warehouse Assistant

Catch Of The Day
09.2022 - 02.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Used RF scanner

Warehouse Assistant

Amazon
05.2021 - 10.2022
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Accomplished production goals by working with speed and accuracy.
  • Sorted large & small products efficiently to organize and optimize use of production areas.
  • Arranged items on pallets according to size and weight.
  • Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.

Waitress

Viet Hoa Oyster Bar & Kitchen
06.2018 - 06.2021
  • Handled cashier responsibilities
  • Increased sales of high margin menu items through effective upselling.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Managed stock levels (Ordering the stock)
  • Provided excellent customer service
  • Finished orders with cutlery, napkins and condiments.
  • Cleaned and sanitized kitchen equipment, utensils, and work stations.
  • Kept detailed records of food and supply inventory, ordering more or alerting chefs of deficiencies.

Waitress

Poke Bros
03.2018 - 10.2019
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered phone inquiries for takeout orders and respond to service questions.
  • Dishwashing & Cleaning duty
  • Dealt with cashier responsibilities
  • Minimized customer wait times by efficiently preparing the food
  • Worked under pressure
  • Checked on guests to verify satisfaction with meals

Education

High School Diploma -

Canley Vale High School
Canley Vale, NSW

Skills

  • Dependable
  • Hardworking
  • Flexible
  • Goals Oriented
  • Determined
  • Energetic
  • Ambitious
  • Dependable
  • Teamwork
  • Leadership/communication skills
  • Customer service
  • People skills

Timeline

Gaming Attendant

Fairfield Hotel
03.2023 - Current

Warehouse Assistant

Catch Of The Day
09.2022 - 02.2023

Warehouse Assistant

Amazon
05.2021 - 10.2022

Waitress

Viet Hoa Oyster Bar & Kitchen
06.2018 - 06.2021

Waitress

Poke Bros
03.2018 - 10.2019

High School Diploma -

Canley Vale High School
DENISE PHAM