DENISE WEBB
TOORMINA,NSW
Summary
Dynamic hospitality professional with proven expertise at THE SHORELINE, excelling in customer service and team leadership. Recognized for effectively training staff and ensuring compliance with food safety standards. Adept at inventory management and maintaining high cleanliness standards, demonstrating strong attention to detail and problem-solving abilities.
Overview
33
33
years of professional experience
Work History
Hospitality Worker
THE SHORELINE
Coffs Harbour
10.2023 - 06.2025
- Monitored inventory levels for all items used in the hospitality area.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Served food and drinks to customers in a timely manner.
Commercial Cleaner 2nd Charge
Park beach Plaza
01.2016 - 01.2020
- Doing rosters
- Ordering stock
- Team leader
- Cleaning public amenities
- Pressure cleaning
- Food Court
- Walking the floor cleaning
- Emptying bins
- Vacuuming & cleaning offices
- Using machinery to clean Plaza
- Polly vacuum toilets floors
General Hand
Aviagen
01.2012 - 01.2015
- Company Overview: formally known as Ingram's
- Opening & closing promises
- Responsible for sheds containing 7000 chickens
- Egg collecting
- Pack eggs for transit
- Dispatch/Stock take
- Disinfect mattress to prevent diseases
- Perform vaccinations
- General admin duties
- Operate farm machinery
- Performed minor maintenance to Farm equipment
- Drive tractor
- Formally known as Ingram's
General Hand
Aviagen
01.2006 - 01.2012
Cleaner
Batyns- Nursing home
01.2004 - 01.2005
- Cleaning of patients rooms and making beds
- Cleaning of walls and floors
- Cleaning and disinfecting laundry kitchen areas toilets and bathrooms fixtures or flooring
- Safeties of cleaning products
Parenting
01.1992 - 01.2004
- Organizing children for school
- Handling household finances
- Maintaining living in hygiene standards
- Laundry services
- So food preparing and cooking in storage
Skills
- Computer Literate
- Customer service
- Food safety
- Team leadership
- Stock ordering
- Cleaning procedures
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Safety compliance
- Quality control
- Conflict resolution
- Event planning
- Menu planning expertise
- Supply restocking
- Cleaning and sanitizing
- Production leadership
- Health code compliance
- Food preparation
- Prep work
- Housekeeping
- Guest check-in and check-out
- Goal setting
- Team supervision
- Reliability
- Problem-solving
- Housekeeping coordination
- General clerical duties
- Verbal communication skills
- Awareness of OH&S policies
- Ability to follow OH&S policies
- Safe use of cleaning chemicals
- Storage of cleaning chemicals
- Stock rotation
- Participated in stocktake
- Punctual
- Reliable
- Well organized
- Flexible
- Eager to learn new tasks
- Teamwork
- Independent work
- NSW Drivers License (manual)
- Own reliable vehicle
References
- Joy Lee, Park Beach Plaza, 0498 014 950
- Michael Richards, Facilitates First, 0498 020 116
Resume Date
7/9/24
Timeline
Hospitality Worker
THE SHORELINE
10.2023 - 06.2025
Commercial Cleaner 2nd Charge
Park beach Plaza
01.2016 - 01.2020
General Hand
Aviagen
01.2012 - 01.2015
General Hand
Aviagen
01.2006 - 01.2012
Cleaner
Batyns- Nursing home
01.2004 - 01.2005
Parenting
01.1992 - 01.2004