Dennis Wilshire
Brisbane,QLD
Summary
Dynamic Store Team Member at Woolworths with a proven track record in customer service and inventory management. Recognized for innovative problem-solving and exceptional communication skills, I consistently exceeded service goals while fostering a collaborative team environment. Committed to enhancing customer satisfaction and operational efficiency through effective training and support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Team Member
woolworths
Richlands, QLD
10.2009 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Forest Lake
Brisbane, QLD11-2013
Skills
- Customer service
- Inventory management
- Equipment operation
- Visual merchandising
- Sales support
- Team collaboration
- Problem solving
- Stock replenishment
- Store policies and procedures
- Customer needs assessment
- Goal driven
- Attention to detail
- Communication skills
- Employee training
- Time management
- Creative problem solving
- Conflict resolution
- Safety and cleanliness standards
- Goal setting
- Time management abilities
- Workplace safety
- Store policies understanding
- Problem-solving aptitude
- Team supervision
- Self motivation
Affiliations
- visual design sketching and tattoo design
- gaming
- sports and out door activity's
- cleaning and organizing
Accomplishments
- valued team member
Certification
- EPJ and walkie stacker trained
- industrial baler operation
- team coordinator
References
References available upon request.
Timeline
Store Team Member
woolworths
10.2009 - Current
High School Diploma -
Forest Lake
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